Gen Z falls for online scams more than their boomer grandparents do. The generation that grew up with the internet isn’t invulnerable to becoming the victim of online hackers and scammers.::undefined

  • givesomefucks@lemmy.world
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    11 months ago

    The cost of falling for those scams may also be surging for younger people: Social Catfish’s 2023 report on online scams found that online scam victims under 20 years old lost an estimated $8.2 million in 2017. In 2022, they lost $210 million.

    Teenagers are bad at risk assessment…

    This shouldn’t shock anyone, but it makes boomers feel good about themselves and their lead addled brains can’t handle the critical thinking to understand why this isn’t the win they think it’s is…

    • pavnilschanda@lemmy.world
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      11 months ago

      True. As a kid I’d fall for scams all the time, constantly downloading malware that would crash the family computer.

      • EmergMemeHologram@startrek.website
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        11 months ago

        Honestly a lot actually has changed in that time.

        So much info has leaked that it’s a lot easier to phish users than ever. There are dumps of usernames and passwords, so you can know several websites they use as starting points for fraud.

        Password reuse and credentials stuffing are also common now, which means if teens reuse passwords you can get into manu of their accounts.

      • givesomefucks@lemmy.world
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        11 months ago

        Time online would naturally increase, but more importantly the pandemic would exacerbate that while also increasing the amount of people resorting to scamming.

        There’s multiple parts to the equation, called confounding variables.

    • Eager Eagle@lemmy.world
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      11 months ago

      I’m surprised. Just like that time I was the 1,000,000th visitor of this well reputable website back in the day.

  • feedum_sneedson@lemmy.world
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    11 months ago

    They can’t use computers! Sorry to generalise, but I was called a genius for using the task manager and just basic Word formatting. The thing is, we do have our 10,000 hours, maybe I am the equivalent of a chess grandmaster in Word. It’s just jarring to hear from a university student.

    • jan teli@lemmy.world
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      11 months ago

      As a gen z, I agree-- I once used a terminal in front of one of my friends and he (unironically) asked if I was programming it myself.

      • feedum_sneedson@lemmy.world
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        11 months ago

        From what I can see, it’s because “screens” got so much easier to use there’s been no need for countless nights of screaming at the laptop until you figure something out. I mean, it was not easy becoming fluent.

        • Jvrava9@lemmy.dbzer0.com
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          11 months ago

          I am scared to see what will happen when iPad kids grow up and something doesn’t work, their understanding of an app is an icon with a label that you click so it opens. No troubleshooting skills whatsoever, even googling a problem isn’t an option for them.

        • jan teli@lemmy.world
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          11 months ago

          I mean, there was that one time that I tried alpine linux w/sway and then spent ~30 minutes connecting to my friends wifi (this was when he asked if I was programming it myself).

      • Jvrava9@lemmy.dbzer0.com
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        11 months ago

        Same here, I have the nickname “hacker” at school just because I use an android and am tech savy. I have seen people that didn’t know what a folder was, thx apple, and thought I was hacking the school or smth when I updated some stuff in termux.

        • TopRamenBinLaden@sh.itjust.works
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          11 months ago

          That’s wild to me that people consider using an android device to be technical in anyway. It’s literally designed to be user friendly enough for grandmas and grandpas to use. iPhones have really rotted some people’s brains.

      • Jvrava9@lemmy.dbzer0.com
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        11 months ago

        Same here, I have the nickname “hacker” at school just because I use an android and am somewhat tech savy. I have seen people that didn’t know what a folder was, thx apple, and thought I was hacking smth when doing an update in Artix…

    • Random_Character_A@lemmy.world
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      11 months ago

      I think that generalization is acceptable.

      Most avoid computers. My parents use’em and click everything they come across with. Decade ago I installed Linux in their shitty old computer, just so I can remove everything they can use to screw up the OS.

      Everything was fine for few years till my father bought a new shitty low end computer from the black friday with all kinds of support and additional warranty BS that needed Windows with VNC that they really didn’t understand.

      So, the result of that study is BS. One reason is that people selling old people expensive shit they don’t need is not considered a scam.

      • feedum_sneedson@lemmy.world
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        11 months ago

        Boomer mother using Samsung flagship device to use WhatsApp and literally nothing else? That contract is absolutely a scam.

        • lepinkainen@lemmy.world
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          11 months ago

          80yo grandma with a ultrafast 5G data plan bigger than mine. And her daily phone is a Doro that doesn’t even do text messages.

    • stoly@lemmy.world
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      11 months ago

      Late Gen X to early Millennial was the sweet spot between needing to know how a computer works and having a computer that just works. People before and after don’t have that experience.

  • dangblingus@lemmy.dbzer0.com
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    11 months ago

    Boomers fall for online scams because they aren’t aware of how powerful the internet can make bad actors.

    Zoomers fall for online scams because they’re younger and simply inexperienced dealing with scam artists.

    Millennials fall for online scams because we’re lonely and really want the friendly Indian guy we’re talking to to get their itunes gift card.

  • jubilationtcornpone@sh.itjust.works
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    11 months ago

    Exposure to technology does not automatically breed expertise. I have a 15 year old. Smart phones have existed for her entire life. She knows how to use Snapchat and take goofy selfies. That’s where her expertise ends. Any time anything is wrong, she sounds like her grandma complaining “mY mOdEm DoEsNt WoRk!” It’s not a modem grandma! That’s your computer! Most of her friends are the same way.

    • lepinkainen@lemmy.world
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      11 months ago

      And “WiFi” is synonymous for “Interenet connection” to them.

      Yea, kiddo, the WiFi is working just fine, but the ISP crapped its pants and you can’t connect to anything past this house.

      • otp@sh.itjust.works
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        11 months ago

        My partner is a millennial who grew up with computers, but never got too technical with them. She was confused when I told her that our WiFi was down at the router, but we still had an internet connection.

        “If we have internet, why can’t I connect?”

        Because the WiFi isn’t working.

        “But you said we still have an internet connection.”

        Well, I do, and so would you if you’d let me run an ethernet cable to your office, too!"

        “…but if there’s no WiFi, why does the cable work?”

        Lol

        • NarrativeBear@lemmy.world
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          11 months ago

          Not to mention most ISP marketing is pretty loose in its terminology. Most if not all radio or tv ads these days seem to interchange internet and wifi as if they are one and the same on a daily basis.

          ie. All ads stating something along the lines of “subscribe to whole home wifi for a low monthly fee.”

          I have too many conversations on both sides of the age gap trying to explain the difference between supplying your own router with its own wifi capabilities as opposed to a ISP modem/router combo.

  • otp@sh.itjust.works
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    11 months ago

    When you grow up around something being easy to use, you lose the intricate understanding that used to be necessary.

    For Gen X and Millennials, it’s probably cars and/or electronics.

    Busted light switch cover? Better call an electrician “just in case”.

    Need to replace an air filter? Better take it to the shop.

    Not sure where the line is, but I had a Gen X woman tell me that she needs to take the car to the dealership to get her air pressure adjusted. When I showed her how to take off the cap on the tire’s air pressure valve, she looked at me as if I had just pried off her steering wheel, lol

    Not sure where the line is drawn, and there are definitely some people in those generations who know those things. But I’d bet Boomers and earlier generations had a better understanding on average.

    • erwan@lemmy.ml
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      11 months ago

      To be fair, cars are becoming less and less serviceable.

      I had a light bulb that died on my car, and tried to change it myself. How hard could that be?

      Turns out the light bulb is so buried under the engine I ended up giving up and bringing it to the shop. And often even independent shops can no longer service cars, you have to bring it to your maker’s dealership because only they have the proprietary tooling to fix it.

      • RockstarSunglasses@lemmy.world
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        11 months ago

        As a car enthusiast and backyard mechanic, this is precisely why I prefer to own older vehicles. If something goes wrong with my '06, I can handle that. My friends/family members with newer cars, by and large, can’t even handle their own basic maintenance because of the way things are designed now. It’s worse than planned obsolescence, it’s engineered difficulty.

        • baldingpudenda@lemmy.world
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          11 months ago

          Want to change the oil? Good luck! the filter is behind the engine and right next to the exhaust cause fuck you. At this point I’ll look at getting a roller and doing an EV swap.

      • yesman@lemmy.world
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        11 months ago

        I tried to replace my sister’s serpentine belt a couple summers ago. Simple, basic maintenance, right? Turns out, the only way to turn the tensioner, was from underneath the car. I’m still mad about it.

  • the_q@lemmy.world
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    11 months ago

    Gen Z is also less tech savvy even though they’ve only known devices and screens since they were born so this isn’t surprising.

    • Plopp@lemmy.world
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      11 months ago

      Even though? I don’t think it’s a correct assumption that “devices” would or should make you tech savvy. Smartphones and tablets makes you less tech savvy I’d say. Proper desktop OS computers is where it’s at.

      • Benaaasaaas@lemmy.world
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        11 months ago

        It doesn’t matter if it’s smartphone or desktop it’s the not quite working part is what got millennials tinkering and understanding technology

      • rwhitisissle@lemmy.world
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        11 months ago

        Fuck desktop OS computers. You can be completely tech illiterate if you use MacOS and Windows only. Hell, even a lot of modern Linux distros are basically “Linux with training wheels.” You want to get really tech literate? Do what I did and use nothing but vanilla Arch for around 3 years, constantly installing new things that broke my install and having to fix it or just reinstall at least once every two months. The greatest teacher isn’t necessity. It’s frustration. The second greatest is the arch linux wiki.

  • Socsa@sh.itjust.works
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    11 months ago

    They are also falling for right wing trolls wrapped thinly in progressive language

  • yoshisaur@lemm.ee
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    11 months ago

    wish i could say i’m surprised. i’m gen z myself and i’d say i’m pretty decent with not being an idiot with technology. i do the usual stuff like running firefox + uBlockOrigin and i’m also a linux user. anyways, people at my school are just… so dumb with technology. a bunch of people have lost permission to use their school chromebooks and a computer at school because they got malware on it. either by going to a pirate site or just clicking a random download button (my school doesn’t allow us to use adblockers). not to mention that most of them believe that macs cannot get malware. so yeah, i’m unfortunately not surprised with this

    • Jvrava9@lemmy.dbzer0.com
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      11 months ago

      Same here, people look at me like an alien when I say that I use an android (no root anything) or a jailbroken iPhone. I’ve met people that don’t even understand the concept of a folder…

      • yoshisaur@lemm.ee
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        11 months ago

        i’m honestly not sure. i should probably ask the school IT guy because he had to ban a few people from using chromebooks. we are allowed to download things so that’s probably it though.

  • rwhitisissle@lemmy.world
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    11 months ago

    If there’s one thing I’ve noticed about Gen Z purely from interacting with them online it’s that they’re incredibly, remarkably gullible. Like, broadly resistant to the concept of facetiousness, sarcasm, or that they might be being taken for a ride. They take everything at face value. I once made the joke on reddit that the greatest Disney villain of all time was Cobra Bubbles from Lilo and Stitch because his backstory was that he used to work for the CIA before becoming a social worker, which meant there was a non-zero percent chance he helped train Osama Bin Laden in insurgency tactics in the 1980s and was therefore indirectly responsible for 9/11. The zoomers were both confused and outraged because they believed me entirely at face value. I would imagine them applying a similar degree of online literacy to your average dark pattern scam that said “click here for free V Bucks.” There are no V Bucks, dog. There’s never any V Bucks.

    • Chriswild@lemmy.world
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      11 months ago

      I’m not sure that is any different than any other generation. Hell, I doubt you know the age of all the people you’re talking about.

      If you ask my grandparents the whole US is being destroyed by immigrants despite their day-to-day being the same for decades.

      All I gotta do is point out Newsmax and Fox News viewership to counter this stupid Zoomer vs Boomer shit. Just because they are less terminally online doesn’t mean they are less gullible.

          • rwhitisissle@lemmy.world
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            11 months ago

            By the source I assume you mean me, and not the article. Because I’m not being sensationalist. I’m being unfair and judgmental. Very different things.

              • rwhitisissle@lemmy.world
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                11 months ago

                Vox is being charitable to the Zoomers, though, observing that “Gen Z simply uses technology more than any other generation and is therefore more likely to be scammed via that technology.” The original study is also in a peer reviewed journal. It’s not making judgment calls about Zoomers. It’s aggregating statistical data. You can read the article here: https://vc.bridgew.edu/cgi/viewcontent.cgi?article=1052&context=ijcic

                From the discussion of findings at the end of the article, the researchers observed that

                “It is reasonable to assume that the safer practices the older group self-reported is accompanied by greater knowledge of information security simply because of the additional years of being engaged in a digital-technology world. Specifically, it was hypothesized that Generation Y would rank higher than Generation Z adults on the OSBBQ Cybersecurity Awareness subscale, and significant differences were observed for half of the items included in the analysis.”

                And also that

                “From a developmental perspective, it is possible that the normal adaptations that occur throughout one’s life impacted how individuals in this study perceived the literal meaning of the items. This could be due to cultural differences inherent to their generational cohort and the individual experiences that occur over time with age. For example, people tend to lose their sense of invulnerability as hey age (Denscombe & Drucquer, 1999) and generation Y adults grew up in a world where adapting to privacy and cybersecurity threats were first becoming more commonplace. These individuals are now at an age where the realities of (online) risk have become part of their conscious awareness as it relates to their lack of invulnerability.”

                Like, this formal study is incredibly generous in its discussion of why Gen. Z might be shown to be more statistically likely to fall for online scams than other cohorts. It also goes into great detail to explain its own limitations as a study.

                • Chriswild@lemmy.world
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                  11 months ago

                  That study seems to be a survey of college students knowledge of cyber security not anything to do with what you were claiming before as there are no boomers in question.

    • CashewNut 🏴󠁢󠁥󠁧󠁿@lemmy.world
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      11 months ago

      I have no evidence of who’s falling for my ‘trolling’ online but it’s very similar to what you describe. I’ll make some absurd, nonsense claim or insult them using flowery nonsense language that can’t possibly be taken seriously - but they do!

      I suggested that Java devs (programmers) are the reason we’ll never have FTL engines. They took me seriously!

      Yet there’s other times you’ll get obviously younger people screaming in comments under videos “FAKE!” because they can’t conceive that the video’d thing could happen.

      In that instance I can understand it to a degree because they don’t have the lived years experience to compare what they’re seeing on screen. You’ll get them claiming “that would never happen” or “people don’t do that and if you think it’s real go touch grass” and I’m thinking - “hang on that’s happened to me at least 3 times”.

      I understand it’s probably just the arrogance of youth but it’s quite shocking at times just how confident they can be of their own ignorance.

      • rwhitisissle@lemmy.world
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        11 months ago

        I know people who teach high school and they say that Gen Z has both an extreme degree of personal esteem and that they won’t take shit from anyone who disparages who they fundamentally are as people (like people giving shit for them being from immigrant families, being POCs, being LGBT, etc.), which is fantastic - no one should ever put up with shit like that. But they also seem to have a very hard time organizing their thoughts and making logical conclusions from structured evidence. Like they can’t write a paper making an argument for something and providing evidence for why something is a certain way. It’s all stream of consciousness. I think that as a generational cohort they might be more inclined towards “unstructured thought” or perhaps “stream of consciousness” than other generations. As old as I might sound because of this opinion, I do think that the fact that they interact with information almost entirely through mobile devices is a potential component of that. The mechanisms and mediums by which you consume information arguably shape how you process information.

  • TrueStoryBob@lemmy.world
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    11 months ago

    So… based on this headline… studies from the NFT craze a year and a half ago are finally coming out.

  • Nommer@sh.itjust.works
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    11 months ago

    And people have unirinically said that zoomers don’t need to learn computers and tech because advancements in UI have made that obsolete.

  • ikidd@lemmy.world
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    11 months ago

    I think they’re way more used to just giving information away without thinking about it. “They have everything already, why fight it” just plays into the hands of scammers.