• Nobody@lemmy.world
    link
    fedilink
    English
    arrow-up
    101
    arrow-down
    3
    ·
    7 months ago

    This should not have happened. Google Cloud has identified the events that led to this disruption and taken measures to ensure this does not happen again.”

    Our AI golem destroyed something important again, but we’re too big to fail so our mistakes don’t matter.

    We promise it won’t happen again, but when it does happen again, it still won’t matter.

    We’re a totally safe and responsible company and should be trusted with most of the world’s data management.

    • SonnyVabitch@lemmy.world
      link
      fedilink
      English
      arrow-up
      28
      ·
      7 months ago

      We promise it won’t happen again, but when it does happen again, it still won’t matter.

      Rest assured that when it does, we will make every effort to promise once more that it won’t happen again.

    • breadsmasher@lemmy.world
      link
      fedilink
      English
      arrow-up
      26
      ·
      7 months ago

      AI golem

      immediately pictured a living stolen golem roaming the data centre smashing stuff, while google engineers try and reason with it

    • qjkxbmwvz@startrek.website
      link
      fedilink
      English
      arrow-up
      2
      arrow-down
      1
      ·
      7 months ago

      No no no, they’re right, it won’t happen again.

      …but something with a very similar outcome due to a very similar, but not identical, root cause…well, no guarantees I guess.

  • cyd@lemmy.world
    link
    fedilink
    English
    arrow-up
    51
    arrow-down
    1
    ·
    7 months ago

    Sympathies to whoever it was at the pension fund that had to work with Google’s “customer service”.

    • blackfire@lemmy.world
      link
      fedilink
      English
      arrow-up
      27
      arrow-down
      1
      ·
      7 months ago

      I bet the support was like nah thats not possible we’re Google. And then they looked into it and their world crashed down around them

  • jordanlund@lemmy.worldM
    link
    fedilink
    English
    arrow-up
    44
    arrow-down
    2
    ·
    7 months ago

    Exactly the sort of thing that should NEVER be on a 3rd party system. Ever. Ever ever.

    Grumpy old sysadmin. Get offa my lawn!

  • realitista@lemm.ee
    link
    fedilink
    English
    arrow-up
    14
    ·
    7 months ago

    I think that people will start learning this the hard way about the cloud. Some things are too important to trust to store on someone else’s computer.

  • ripcord@lemmy.world
    link
    fedilink
    English
    arrow-up
    12
    ·
    7 months ago

    Man, this fuckup is such a gift to salespeople at AWS, Azure, to anyone selling on-prem solutions, or any kind of redundancy/backup plans.

    • andallthat@lemmy.world
      link
      fedilink
      English
      arrow-up
      10
      ·
      7 months ago

      sorry for the question, I’m not a native english speaker… do you mean this as in “this is the Googlest thing ever” or “I have never read so many Google news in a week”?

      • unreasonabro@lemmy.world
        link
        fedilink
        English
        arrow-up
        13
        ·
        edit-2
        7 months ago

        first one m8. the second one would require an s - “headlines”, although you’re right in thinking sometimes that gets dropped too, and then it’s just down to context and probability ;)

      • lagomorphlecture@lemm.ee
        link
        fedilink
        English
        arrow-up
        4
        ·
        7 months ago

        The googlest thing ever. Typically English words that are borrowed from French and would take “the most” as a modifier because that’s how it’s done in French whereas English or other borrowed words take “est”. It means the same thing. With words like Google, you could do it either way but as a native speaker the most sounds better with this particular word to me.

        To say the second meaning it would be phrased more like “this is the most Googlest news week” or “this is the most Google news week”.

        • andallthat@lemmy.world
          link
          fedilink
          English
          arrow-up
          3
          ·
          7 months ago

          ah man, just when I thought I had a good grasp of English… The examples of how you’d phrase the second meaning are very helpful, thanks!

          • lagomorphlecture@lemm.ee
            link
            fedilink
            English
            arrow-up
            2
            ·
            7 months ago

            People will understand you no matter how you phrase it though! It’s just a matter of making sure you understand us since there can be some nuance that isn’t totally obvious.

        • ripcord@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          7 months ago

          Agree except tbe French qualifier. It is just as likely someone might say “The most Microsoft thing”, which isn’t French-inherited.

  • MrNesser@lemmy.world
    link
    fedilink
    English
    arrow-up
    13
    arrow-down
    5
    ·
    7 months ago

    Now I’m wondering if they can recover this from a backup or archive OR if that’s going to be an awkward call to their insurance company.

    • breakingcups@lemmy.world
      link
      fedilink
      English
      arrow-up
      45
      arrow-down
      2
      ·
      7 months ago

      Well, if you bothered reading into the second paragraph, you’d have more info:

      UniSuper had a backup account with another cloud provider, and service was restored May 2.

      So Google doesn’t keep (unpaid) backups for it’s clients, and the ones UniSuper paid for were deleted along with everything else.

    • TachyonTele@lemm.ee
      link
      fedilink
      English
      arrow-up
      9
      arrow-down
      3
      ·
      7 months ago

      It was restored a week ago. All it did was prevent people from logging into their accounts for a few days.

      • halcyoncmdr@lemmy.world
        link
        fedilink
        English
        arrow-up
        28
        arrow-down
        1
        ·
        7 months ago

        Only because they restored from a separate backup with a different provider, not Google restoring a backup.

    • modus@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      7 months ago

      From the article, “UniSuper had a backup account with another cloud provider, and service was restored May 2.”

    • pHr34kY@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      arrow-down
      2
      ·
      7 months ago

      They’re already back online, and they managed to do it without missing a pension payment.

    • Crackhappy@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      7 months ago

      How do you find out that someone didn’t actually read the article? Oh, right. Look at the comments.

      • KillingTimeItself@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        2
        ·
        7 months ago

        in my defense, 90% of articles written these days are 80% filler text, 70% not talking about the fucking thing in the headline, and about 50% AI generated… So uh.

          • KillingTimeItself@lemmy.dbzer0.com
            link
            fedilink
            English
            arrow-up
            2
            ·
            7 months ago

            it’s so fucking weird, because everytime i obviously don’t read an article, people shit on me immediately, but then the second i point out that all articles are ass these days, except for technical write ups, everybody seems to immediately like me again, and i don’t understand why.

            Do people are masochistic for shitty article? Or do most people just treat articles like they do social media, and immediately throw shit around the second it gets big, or thrown out. It’s a weird environment, i’ll say that much.