• rodolfo@lemmy.world
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      1 year ago

      there’s a channel on YouTube, by louis rossman. you’ll find plenty of examples of bs answers from apple tech support in order to make you spend a great deal of money.

      furthermore, nowhere it talks about “vital parts”. So yeah, it makes no sense, but for other reasons.

      Read your comment twice, now I got what you mean. took me a bit, but you’re definitely right.

      • Clent@lemmy.world
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        1 year ago

        Does Louis rossman do anything else?

        Because I can see making bank off gathering bad experiences. Statistically there must be dozens each day.

        The anti-Apple crowd would binge the shit out of that.

        Idiocracy is here and now.

    • chase_what_matters@lemmy.world
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      1 year ago

      My best guess is he removed the screws from the phone and maybe they couldn’t service the phone because of that? Wild guess, used to work behind the Genius Bar, but that was almost 15yrs ago. But it sounds like a made up excuse tbh.

    • travysh@lemm.ee
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      1 year ago

      They claimed my daughter’s phone had a cracked screen and couldn’t replace the battery, while showing a picture of the very clearly not cracked screen.

      ¯\_(ツ)_/¯

    • candyman337@sh.itjust.works
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      1 year ago

      Image

      We are forced to participate in the society we live in. It is not the consumer’s fault that a company is shitty.

        • candyman337@sh.itjust.works
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          1 year ago

          Smart phones are almost essential in this day and age, most people get an apple product because it’s what other people have, they shouldn’t be punished for just wanting to have a smartphone was my point. It’s not their fault apple is like this.

          • MicrosoftSam@lemmy.world
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            1 year ago

            It isn’t most people everywhere. Where I live I’d say about 30-40% have iPhones, about another 20% Samsung and Pixel, and the rest are brands like Xiaomi and One Plus. Personally, I love being able to just order a part or battery on Aliexpress and replace it myself or at an independent repair shop, and worst case paying a quarter of what an iphone costs just to replace the whole phone. Which is why I don’t totally understand people needing to buy specifically an iphone.

            • candyman337@sh.itjust.works
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              1 year ago

              Well, for one, that is anecdotal evidence, but aside from that, outside of the US Android does reign supreme, but the majority of the US has iPhones. A lot of work apps are made for iPhone, and some apps in general are only for iPhone. Not to mention apple has intentionally made it super easy to enter their ecosystem and just stay there, but super hard to leave.

              Maybe someone got their first Mac and iPhone in college and didn’t really know much about apple, and now they’re so integrated in the ecosystem that it would be very difficult to changeover.

              Maybe someone really likes having the all iMessage group chat with their family.

              There are tons of reasons that have been intentionally created by apple.

              Now, as a fellow power user, most of that stuff doesn’t matter to me, and I am able and willing to put in extra time and work to customize things to my liking, but the average user just doesn’t do all that.

              My gf has had iPhones so long she literally doesn’t know where to begin to work an Android.

              You have to step outside your personal box when thinking about these things. It’s not what I need and/or want, it’s what the average phone user needs/wants/is used to.

              So that’s why I say it’s not their fault, they went with the easy option because they’re worse with tech, and then they get screwed over by apple. Most people don’t know about all the right to repair issues, hell, most don’t even know how overpriced most of their products are. They shouldn’t HAVE to know these things to not get screwed over.

              Sure it’s always good to be an informed buyer. But let’s be honest, most people aren’t, especially not somebody like someone’s grandma who walks into their cell carrier store and says “I need a phone.”

  • Custoslibera@lemmy.world
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    1 year ago

    “Your iPhone has detected that the replaceable battery you have inserted is not a genuine Apple battery. Please purchase and install only genuine Apple parts. Think Differently”

    A little taste of the future even if Apple is forced to make phones with replaceable batteries…

  • Reddfugee42@lemmy.world
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    1 year ago

    I want to laugh but a licensed Samsung repair shop couldn’t repair my phone because I lost the stylus and Samsung licensing requires 100% pass of a test that includes the stylus before returning phones to customer.

    Borrowed one from the Verizon shop down the street - gave them my driver license as collateral. Worked out but I was less than pleased with Samsung. They can still have my babies tho.

    • Rambi@lemm.ee
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      1 year ago

      They’re just talking about those repair shops you see everywhere, they will have a sign outside saying something like “repair iPhone/Samsung/Laptop/Computer”

  • ______@lemm.ee
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    1 year ago

    This is such a fake and dumb story and largely why 4chan post 2005 is so shallow. These kids don’t have the writing skills to write anything remotely convincing