• rodolfo@lemmy.world
      link
      fedilink
      arrow-up
      55
      arrow-down
      2
      ·
      edit-2
      1 year ago

      there’s a channel on YouTube, by louis rossman. you’ll find plenty of examples of bs answers from apple tech support in order to make you spend a great deal of money.

      furthermore, nowhere it talks about “vital parts”. So yeah, it makes no sense, but for other reasons.

      Read your comment twice, now I got what you mean. took me a bit, but you’re definitely right.

      • Clent@lemmy.world
        link
        fedilink
        arrow-up
        10
        arrow-down
        52
        ·
        1 year ago

        Does Louis rossman do anything else?

        Because I can see making bank off gathering bad experiences. Statistically there must be dozens each day.

        The anti-Apple crowd would binge the shit out of that.

        Idiocracy is here and now.

    • chase_what_matters@lemmy.world
      link
      fedilink
      arrow-up
      16
      ·
      edit-2
      1 year ago

      My best guess is he removed the screws from the phone and maybe they couldn’t service the phone because of that? Wild guess, used to work behind the Genius Bar, but that was almost 15yrs ago. But it sounds like a made up excuse tbh.

    • travysh@lemm.ee
      link
      fedilink
      arrow-up
      8
      arrow-down
      1
      ·
      1 year ago

      They claimed my daughter’s phone had a cracked screen and couldn’t replace the battery, while showing a picture of the very clearly not cracked screen.

      ¯\_(ツ)_/¯