Hey, I’m in the UK and have been getting bombarded by a somewhat-aggressive campaign by YouFibre for their broadband. The actual claims they make are pretty impressive and their Trustpilot score is good, but it’s a little too good and a lot of the reviews feel a bit off so I’m skeptical. Looking on sites other than Trustpilot they seem a little worse, particularly a lack of decent support. Does anyone have experience with them?
Also feels strange that Netomnia would have full fibre set up for my postcode before Openreach or Virgin…
The more a company is spammed in advertisements the less likely I am to use it, as I strongly associate ads with scams
There used to be a post socialist era mindset that people from my country used to have back in the 90s. It’s simply that if you have to advertise for your product, it’s probably bad. And overprized because you were spending money on ads. I remember the older generation specifically bought unadvertised products recommended by people they knew.
Netomnia is a company that uses Openreach’s infrastructure (poles,ducts,manholes) to provide their own FTTP network. The cables and fibres they provide are ownred by them, but they lease the duct space from Openreach in order to get it from their own headend to a customers premises.
There are dozens of these PIA companies all over the UK who have varying degrees of quality when it comes to building a network.
I’ve not seen Netomnias build, but I have seen others like Airband and Full Fibre who are decent, to the other end of the scale like Virgin and Digital Infrastructure whose work is shocking to say the least.
I personally have Airband and I’ve been very impressed with their price and service. If Netomnia offer a decent no strings package, it might be worth giving it a shot as Openreach or Virgin might not have plans to build in your area in the near future.
Source: I work in the industry.
TL;DR: stay away from trustpilot, they are anything but trustworthy. The EU federation really has to provide such platform, and not rely on a private corporation, if they want to promote trust in the EU. In the meanwhile, we should really get a review website aggregator, to spot the inconsistencies.
If I learned anything recently is that trustpilot is essentially an online “private security” firm at best, and an online “protection business” at worst, where they abuse their market dominant position, and wait for users to post damaging (however truthful) reviews of a business to then “offer” said business an opportunity to “manage and display”[1] their reviews (what is there to manage about reviews third parties left of your business, aside from removing them?) for a modest sum starting from 250E a month, more than doubling for every tier, and going to undisclosed amounts, for the “enterprise” offer.
However they will also do nothing against fake positive reviews (as evidenced by the sheer amount of different websites offering them), and you can buy several dozen online for around 250E (or see here).
I discovered all this recently after seeing concerning patterns and doing tests (with the means available to me). In the process of doing said tests, I discovered a very well rated (essentially 5 out of 5) company (that I won’t name), that straight up lies about their entire offer, and merely sublets (without disclosing it) the offer of a much larger, and much, much cheaper company; all the while offering broken basic features.
Manage reviews for stores and branches
Stand out in local search as you manage and display content on each of your sites
taken from their website: ↩︎
