I’ve worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.

  • thenewred@lemmy.world
    901·
    10 months ago

    Cisco Webex.

    You think teams or zoom are annoying? This is much worse. The worst part is with some default meeting settings, a loud chime would play every time someone joined. People kept this on for meetings of 300+ people, then they started talking over the beeps once “the popcorn slowed down.”

    • 4am@lemm.ee
      35·
      10 months ago

      Also the default of not auto-muting everyone, then spending 25 minutes of the meeting asking people to mute when there was a button that would also mute everyone 🤦‍♂️

    • Im_Cool_I_Promise@lemmy.worldEnglish
      3·
      10 months ago

      On Linux, the desktop client of Webex still does not support the chat feature, so you’re forced to use Firefox or whatever browser to join meetings instead. The best part is that some Webex rep said they’d add this feature to the client back on 2023, and it’s now 2024 and it’s STILL NOT HERE.

  • NightAuthor@lemmy.worldEnglish
    851·
    10 months ago

    I hate Teams, give me Slack

    Edit: I left an optional team in teams, and still got a notification for a meeting that isn’t on my calendar, my meetings page, nor do I have access to in any other way.

    • qevlarr@lemmy.world
      9·
      10 months ago

      Fine but why can’t I ever find my chats back? There’s so many damn channels and they each have threads that make it even more difficult to find your way I see a channel in my unread area, then I open it, and if I click away, now I can’t find it anymore. Annoys me to no end. How do people deal with this? So many different chats, it’s insane.

      • NightAuthor@lemmy.worldEnglish
        31·
        10 months ago

        There’s a bit of configuration for the channel list that you can do to keep what you want where you want. Sounds like you have a section set to only show unread, that’s a setting. Also, there are back and forward keys (and shortcuts for them too) to move between a series of chats like a browser.

        • jumjummy@lemmy.world
          2·
          10 months ago

          Teams can’t even set up groups within the chat window other than Pinned. What trash is that? Microsoft has a great track record of taking capabilities from earlier tools or versions and removes them.

          I’m looking at you message auto preview ONLY for unread messages.

      • NightAuthor@lemmy.worldEnglish
        41·
        10 months ago

        As a messenger, this is objectively wrong. There may be some less than obvious customization options in slack, but it is so much more robust for messaging.

        I mean, threads alone put slack in a whole other league.

        If you’re being serious, I’d really like to know what you dislike about slack. It’s been a minute since I used it as my daily driver, but I find myself quite frequently irritated about not having enough control.

    • TurtledUp@lemm.ee
      11·
      10 months ago

      You must have a nice well maintained slack instance. We just migrated to it from teams and they’ve added me to 50 + channels some with thousands of people and the whole program churns. It doesn’t send timely notifications or sometimes none at all. If I leave any of the bogus channels I get automatically added back. Nobody wants to use it we all want teams back. The worst part is it only keeps DM history for two weeks our teams would keep history for years.

      • commandar@lemmy.world
        2·
        10 months ago

        The last point is purely a configuration thing. Our Teams instance only keeps DMs for I think 30ish days – legal wants to minimize the surface area of discoverable material. Same reason our Exchange instance nukes emails over 12 months old unless you manually move them to an archive.

      • NightAuthor@lemmy.worldEnglish
        1·
        10 months ago

        Adding people back to channels is definitely an admin choice. 2 weeks history is a plan limit, I think only the free tier has it.

        You can mute channels / go @s only, create new channels for whatever needs you have. Hopefully you can find a way to make it more usable within the confines of your admins config. Also note, the config may not even be intentional, so it may be worth reaching out to IT

        • TurtledUp@lemm.ee
          2·
          9 months ago

          I’m slowly starting to live with it and it’s getting better the more channels I mute and group. The notification issue is still real though I’ve adjusted quite a few settings to get it working better. Including disabling mobile notifications and making slack use it’s own notification system and not the system integrated one for Windows. The automation opportunities that exist are exciting too but will take us a while to flesh out.

  • Gork@lemm.ee
    42·
    10 months ago

    Didn’t leave the job over it, but SAP.

    Shitty. Ass. Program.

    • NOT_RICK@lemmy.worldEnglish
      4·
      10 months ago

      Yeah, fucking Business Objects was the bane of my existence. The worst situations were where the creator of the report used their shitty GUI joins instead of actually writing a SQL load script. It made troubleshooting that much more annoying.

      • Gork@lemm.ee
        7·
        10 months ago

        Their GUI is so bad. You had to have lookup tables printed out with various codes to find anything instead of, you know, being able to search for them.

        I’ve used a lot of software in my life and this one is by far the worst.

    • pdxfed@lemmy.world
      2·
      10 months ago

      That was one of two that came to mind(a long with Oracle’s Peoplesoft). I was an HR department of one, no training, no documentation, no one who knew how it should work for HR. I often cited it, along with Peoplesoft for the explosion of solutions HR has experienced in the last 15 years.

  • LazaroFilm@lemmy.worldEnglish
    42·
    10 months ago

    I’m a camera operator. I work with different cameras on every movie set. The Sony cameras are known to have the worst menu system of all. It’s extremely dense, organized in a manner that makes no sense when on set (the frequently used options are buried in sub menus) and the navigation is painful with a crappy clicky roller. Even the sales rep for Sony openly apologized for the menus. This is unacceptable for a $52,000.00 camera. On the opposite side, there’s ARRI Alexa which has the simplest menu of all. Just a few pages of organized items with simple names. And a lot of common options accessible on the main screen.

    Edit:

    here’s the Sony Venice menu simulator

    And here is the ARRI Alexa menu simulator.

    The differences may not be apparent on the simulator but they become critical when on set with a time constraint.

  • Sean Tilley@lemmy.worldEnglish
    33·
    10 months ago

    Jira. In the Software-as-a-Service world, it’s often the tool of choice by Product teams to track issues, by breaking everything down into stories.

    It’s a horrible, slow, janky mess. The interface is confusing and poorly laid out, you can easily have too many options all over the place, and how its even used can vary dramatically from one company to another.

    Salesforce is also trash for very similar reasons. How Sales people around the world all vouched for this thing is beyond me.

    • throbbing_banjo@lemmy.world
      14·
      10 months ago

      Can confirm JIRA is an unusable mess. Submitting IT tickets was probably the worst thing about my last job. So much time wasted filling out irrelevant fields of information.

      • jj4211@lemmy.world
        7·
        10 months ago

        Of course, while I’ll agree about Jira being unfortunate, I’ll say from experience it’s the “committee” of people that end up making up tons of fields imagining that they have some utility. Jira is complicit by saying “sure thing, as many required and cross-linked fields as you like!”

        We have “Priority”, “Severity”, “Importance” on top of the sort order having some other indication of relative importance, all must be filled. Opening an item in one place requires you to have an item already opened in another place and that one requires a project id from some other tool to know who to charge, in theory. In practice it’s not hooked into any charging system, but they imagine one day departments can charge each other for fixing items. We also have about 4 additional “describe the ticket” fields and in addition to the title, there’s a ‘One line summary’. All required.

        • EatATaco@lemm.eeEnglish
          4·
          10 months ago

          I guess we just use a very stripped down version of jira, because it’s really just enter an issue, brief explanation, and further documentation to help whoever comes to fix it solve it faster. If it takes me longer than 5 minutes to create a ticket that means I’ve spent way longer than usual.

          I think of it as a good place to keep a record of know issues or desired improvements, so they don’t get forgotten.

    • Socsa@sh.itjust.works
      34·
      10 months ago

      The sole purpose of jira is to create a shiny thing to distract PMs so they don’t bother the engineers too much.

    • baggachipz@sh.itjust.works
      11·
      10 months ago

      My first programming job out of college was in Lotus Notes. I spent most of my time trying to trick it into doing what I wanted, it was a constant cat-and-mouse game. Kinda fun if it wasn’t so miserable. Had to gtfo after a couple years.

    • dhorse@lemmy.world
      4·
      10 months ago

      I left a job when the previous notes admin left and they tried to get me to run that hot garbage with no training and no bump in pay.

  • Captain Howdy@lemm.ee
    304·
    10 months ago

    Microsoft Windows. I used to be a sysadmin. New job is 100% Linux. Now I never touch Windows unless it’s to play a game.

    • Djtecha@lemm.ee
      12·
      10 months ago

      Try steam on Linux. That shit just works now and I was able to fully ditch windows 6 months ago.

    • electric_nan@lemmy.ml
      7·
      10 months ago

      I would be so stoked to have a Linux-only job. All my personal machines, servers etc are Linux. I’m an old guy but just got my first IT job and it is all Windows. I love getting blamed for shit Microsoft fucks up haha.

    • fruitycoder@sh.itjust.works
      5·
      10 months ago

      Same. Turning down windows admin jobs has been a career saving move for me. It puts you back tech wise and its just so fucking cumbersome to admin for.

  • Dehydrated@lemmy.world
    24·
    10 months ago

    SAP, closely followed by IBM/Lotus/(I have no idea which random company they were sold to) Notes

    I fucking hate this corporate bullshit software

  • qevlarr@lemmy.world
    241·
    10 months ago

    For all the flak it always gets, can I just say I’m relieved nobody said JIRA yet? I think JIRA is great for what to does, but companies are just bad at setting it up right. Either they go overboard with restrictive processes, or they are unorganized mess, there is no in between. But that’s not the software’s fault. (Braces for downvotes)

    • pete_the_cat@lemmy.worldEnglish
      9·
      10 months ago

      We used Jira at work and when the ticket was set up properly (stories, subtasks, etc…) it worked well.

    • arc@lemm.ee
      5·
      10 months ago

      I think JIRA is okay. I’ve used MUCH worst bug reporting software. The worst thing I can say about JIRA is that it is designed to implement scrum and IMO scrum is cargo cult programming.

  • s3rvant@lemmy.mlEnglish
    22·
    10 months ago

    SAP

    They were transitioning from Oracle SBMS which was bad enough already but SAP… that thing was a nightmare taking dedicated employees (which we didn’t have) to account for the additional time needed to enter and manage data

    Fortunately I was able to get out before the full switch over; friends that still work there occasionally message to inform how horrible the place has become

    • JigglypuffSeenFromAbove@lemmy.world
      5·
      10 months ago

      Seriously, I currently work with SharePoint for internal documentation and I audibly grunt every time I’m editing or managing anything using that thing.

      • lud@lemm.ee
        4·
        10 months ago

        The reason is mainly money. SharePoint is cheap and a lot of companies already pay for it even if they don’t use it.

        SharePoint is also useful because it integrates seamlessly with teams.

        It should be noted that SharePoint is designed for documents and not files.

        You should think twice if you are replacing a file share with a SharePoint site because sometimes it will work terribly. CAD files for example is a terrible idea to put on a SharePoint site.

        • Constant Pain@lemmy.world
          1·
          10 months ago

          Here where I work we just sync with the user PC, like OneDrive, and the user can’t tell the difference. For them it is just another folder in the Explorer. Some only access through Teams…

          • lud@lemm.ee
            1·
            10 months ago

            OneDrive and SharePoint are very similar in functionality. (In fact every personal OneDrive’s is a SharePoint site) But SharePoint is intended to share files and other information while OneDrive is intended to be personal (with some limited sharing functionality).

            Working with other colleagues and having all their files distributed on multiple OneDrive’s is very inconvenient, while having a SharePoint is not.

        • phoh@lemmy.ml
          1·
          10 months ago

          why particularly CAD files? trying to understand why this is a bad idea as it appears that is where we are going

    • arc@lemm.ee
      1·
      10 months ago

      The best that can be said of Sharepoint, is it could be worse, you could be using Notes.

    • BananaTrifleViolin@lemmy.worldEnglish
      1·
      10 months ago

      I’ve been building a sharepoint site at work as that’s what we have “free”. It’s such a poor tool - so clumsy and blunt and it annoys me that all this information I’m putting in to it is essentially in a proprietary inaccessible format. Even the integrations with the rest of the office suite and teams are clunky and a bit shit.

      I’d much rather use a separate CMS but Microsoft bundles everything together in Office that you can’t get a look in for something else.

  • saltesc@lemmy.world
    20·
    10 months ago

    Lotus.

    I worked for IBM and all out IBM machines had it, but fortunately I did delivery for another major tech client so had a separate laptop and PC for their MS Enterprise environment and 95% of my work was there.

  • arc@lemm.ee
    19·
    10 months ago

    I’ve been in the industry some time but here are some of my most hated software I’ve been forced to use:

    • IBM Clearcase. Absolutely the worst dogshit source control system ever to exist. Complex, fragile, arcane, slow, network intensive. The company had to employ people fulltime on each of its sites whose only job was creating branches and mirroring repos on other sites. The operational & licensing costs of running it must be insane. Some defenders might claim “but it’s so powerful!” or “look how we can create fancy layered views” as if that excuses it for being terrible in the most basic ways. Fixing it must have been intractable because IBM Clearcase eventually produced a faster remote client that talked to a proxy of the view running on a server somewhere. More expense and complexity.

    • IBM/Lotus Notes & Domino. Another complex, arcane, slow, unintuitive, frustrating product by IBM (though owned by HCL now). Originally a content management system with an email / calendar with its own terminology and workflows completely divorced from any other email / calendar system in existence. Various iterations attempted to rework the front end to appear more user friendly but it was illusory - click button or two and you were confronted with dialogs that hadn’t changed in 30 years.

    • Internet Explorer. I’ve worked in company after company that had some really awful in-house expenses system or clock-in/clock-out or some enterprise junk that NEEDED Internet Explorer and no other browser would do because it was so badly written that it couldn’t render properly or it used an ActiveX control.

    • HP/Microfocus ALM. Another over-engineered, arcane, unintuitive piece of enterprise software. This time for tracking bugs, features, testing etc. Complicated and slow, heavily dependent on Internet Explorer and other deprecated Microsoft tech.

    • Trend antivirus. Almost every corporate antivirus is bad but this one has been the bane of my existence. I write code which does stuff like encryption and compression/decompression and this piece of shit would constantly trigger warnings and delete binaries I was trying to build and develop. When it wasn’t interfering with my work, it would just be constantly hogging CPU and slowing down disk activity.

    • Enterprise software in general. This crap is sold like Kirby vacuum cleaners - a pushy salesman convinces a clueless CTO to buy junk that can seemingly do everything and a sign contract for $$$. And then this stuff is there FOREVER. Management will ignore complaints and the obvious shortcomings of the system because its paid for and the sunk cost fallacy kicks in.

    • RoyalEngineering@lemmy.world
      5·
      10 months ago

      Your comment about Trend AV triggered a flashback. 😭 They rolled it out at my company and forced a mandatory full scan on all pcs at noon every day. Everyone just gave up and went to lunch for an hour or longer until the scan finished. The policy existed for a week and then the CTO got heat because everybody was so unproductive. They removed trend within the month.

    • Canopyflyer@lemmy.worldEnglish
      3·
      10 months ago

      As a Certified Lotus PROFESSIONAL, I take extreme issue with your characterization of Lotus Notes/Domino.

      It’s a huge steaming pile of dog shit and you’re being WAY too easy on it. Why insurance companies and Coca Cola used it extensively is beyond me. But my God did they love it for some reason.

      I got a CLP simply because I worked for a managed services vendor at the time and they signed a huge contract with Coca Cola and they needed a Domino admin to help out with a migration. I think it was 4.6 to 5.5 if I recall correctly. Yeah, long time ago. I went on to do a lot of Domino related projects. Lousy certification that probably made me more money than any of the others I have held over the years.