When you’re talking to an open source dev, just remember that they are literally giving you their time for free, and they are people who don’t like to be treated poorly.

Edit: Just to be clear, I don’t mean any ill will toward the guy. He’s frustrated and he’s just taking it out in the wrong venue at the wrong people, but that doesn’t mean he’s a bad person.

Edit 2: The reinstalling he’s talking about is NPM. So just running npm install. It’s because he tried removing the node_modules directory, which is a reasonable thing to do, but it means you need to reinstall the modules with that command.

  • naevaTheRat@lemmy.dbzer0.com
    1523·
    11 months ago

    Me approaching Foss developer with bug: Pardon me, if you could grace this lowly worm with but a moment of your attention; I with me a bug report, and I believe I have found the section of code responsible. This inadequate being lacks the technical expertise to fix it and would be eternally indebted if you would turn your monumental skills upon its trifling problems. It would please me immensely if my paltry efforts were of some assistance.

    This user: SOFTWARE NO WORK FUCK YOU!

    • ggppjj@lemmy.world
      61·
      11 months ago

      And yet, this is the issue that gets a response instead of a silent closed offtopic wontfix.

        • RealFknNito@lemmy.worldEnglish
          8·
          11 months ago

          Never is a strong word when a collection of people all came together and agreed that Windows 10 should force updates.

        • gravitas_deficiency@sh.itjust.worksEnglish
          31·
          11 months ago

          You’ve clearly never worked with any psychopaths or narcissists. Often, pointed (though importantly, carefully offline and undocumented) cruelty is one of the only ways to effectively punch back and make people like that stop trying to fuck with you, because many people like that only really respond to threat dynamics. It’s not terribly common, and it’s not fun to do, but it definitely is warranted once in a blue moon.

      • NotJustForMe@lemmy.ml
        141·
        11 months ago

        Or even worse:

        Thanks. Send a complete log of every software on your system, two videos of the bugs in action, and a detailed analysis of what you’ve had for breakfast.

      • hperrin@lemmy.worldOP
        8·
        11 months ago

        It is, until it isn’t. I’ve seen devs delete or abandon their projects because of too mush abuse. Nobody likes being yelled at. (Unless that’s your kink. I won’t judge.)

  • Grain9325@lemmy.ml
    50·
    11 months ago

    And here I am anxious thinking I might offend the devs so I spend way too much time thinking what I’ve written is not rude

    • platypus_plumba@lemmy.world
      18·
      11 months ago

      I’ve only had beef with a single dev ever. The maintainer of Prometheus, Brian Brazil, or whatever his name is. His attitude is so shitty towards people proposing actually good ideas that would push his product forward.

  • kingthrillgore@lemmy.ml
    529·
    11 months ago

    YOU 👏 ARE 👏 NOT 👏 OWED 👏 CUSTOMER 👏 SERVICE 👏 FOR 👏 USING 👏 THIS 👏 SOFTWARE 👏

    YOU 👏 ARE 👏 NOT 👏 OWED 👏 A 👏 WARRANTY 👏

    Don’t like it? Pay for your software :)

    • ReakDuck@lemmy.ml
      31·
      11 months ago

      The nightmare just crawls out to our reality when paid software is less developed on and more buggy than free Open Source software.

      • hperrin@lemmy.worldOP
        5·
        11 months ago

        That’s because the people making it are doing it for a job rather than for the love of it. (Except me. Surely I don’t do that.)

          • CallumWells@lemmy.mlEnglish
            11·
            11 months ago

            The funny thing is that since it’s an actual word the spell checker might not be of any use to see that it might not be the word you’re actually wanting to use. And with the amount of people using “payed” instead of “paid” the dictionaries will probably include “payed” as an alternative way to conjugate “to pay” in the currency sense.

            • ReakDuck@lemmy.ml
              2·
              11 months ago

              Uh. The spell checker doesnt work on my phone either way. I got lazy to fix anything on my GrapheneOS

  • Carighan Maconar@lemmy.world
    32·
    11 months ago

    This is also any and all Firefox support queries in a nutshell.

    “OMG THIS BROWSER IS SO SHIT IT ALWAYS BREAKS OR GETS SLOW”… “No I have not changed anything in ˋabout:configˋ, and what I did is definitely not the source of the problem!”… “Yes with a reset config it works fine, I don’t know why, your browser is shit!”

    And it’s always the same people who do “hardening” and “privacy enhancement”, having fuck all actual clue what they’re doing but thinking they’re oh so smart. 😑

  • gomp@lemmy.ml
    31·
    11 months ago

    User: “I have to waste my whole life fixing this” Dev: “you are complaining that you have to spend a few minutes”

    Savage.

  • IgnacioM@lemmy.mlEnglish
    23·
    11 months ago

    I see this in the comments section of Skyrim mods and it pisses me off so much

    • Marxism-Fennekinism@lemmy.mlEnglish
      301·
      11 months ago

      Worse, I see this with Fediverse platforms like Lemmy. During the initial Reddit influx so many people expected the exact level of polish and user experience as Reddit and there were tons of threads (on Lemmy itself) basically complaining how much Lemmy “sucks” compared to Reddit, despite them coming over to Lemmy because Reddit was being enshitified. Same with Mastodon when the Twitter people were coming over.

      • LordKitsuna@lemmy.world
        16·
        11 months ago

        I mean to be fair it’s still terrible. Better than the early days and in my opinion better than using Reddit which is why I’m here. But basic functionality is just awful. Trying to discover new content outside of your particular instances incredibly tedious. So many large instances won’t stop trigger happy Banning practically every other goddamn instance out there which isn’t helping. The whole thing that originally made Reddit popular was that it was an easy place to go to find almost any topic of Interest but I now have to hunt through many different instances to potentially find what I’m looking for on top of that the community for any one particular interest could easily be scattered across multiple different instances that don’t Federate with each other and if I subscribe to all of them I’m going to likely be subjected to a lot of repeating posts

        I fully understand why a lot of people were not on board with that I put up with it because I hate Reddit more than I hate that but a lot of people will not share that opinion

        • Marxism-Fennekinism@lemmy.mlEnglish
          51·
          11 months ago

          Keep in mind though that Lemmy is very much still in open beta while Reddit has been a mature product for years now. Lemmy only started federating like two years ago, and even compared to other Fediverse platforms Lemmy is still very new. Most of the “must have” features people associate with Reddit took a while to materialize as well, in fact when Reddit launched it didn’t have subreddits or even nested comments on posts. Not saying your grievances are invalid, but give it time and things will improve as Lemmy gets more development.

          • nonfuinoncuro@lemm.ee
            6·
            11 months ago

            IIRC it always had threaded comments but yes subreddits took years. Shamefully I was very much in the anti subreddit camp and argued fiercely for tags instead like Flickr (RIP)

            Lemmy with Sync is pretty baller though not sure what everyone is complaining about.

  • Karna@lemmy.mlEnglish
    16·
    11 months ago

    Would it be OK if I will be that guy when ranting about NVIDIA Linux drives? Asking for a friend 😉

  • OnlineAccount150@lemmy.worldEnglish
    2713·
    11 months ago

    I don’t mean any ill will toward the guy. He’s frustrated and he’s just taking it out in the wrong venue at the wrong people, but that doesn’t mean he’s a bad person.

    But he is a bad person. He’s being a fucking idiot and being insulting to the person who made the software for him in the first place.

    People like that don’t deserve patience and understanding. Perhaps a good response would be “this software is free for you to use, if you don’t like it then fuck off and make your own”.

  • ogeist@lemmy.world
    112·
    11 months ago

    There is always a risk using libraries from others. If you install something without knowing what you are doing and without considering the risks, you should not be installing it.

    • corvus@lemmy.ml
      11·
      11 months ago

      You are literally sending 99% of the new Linux users back to Windows haha. C’ mon its not that hard, look at what custom ROM developers do. They put a big disclaimer warning of the risks of installing the software. You won’t find a single user blaming the devs for a bricked phone, and there are lot of them. The one who has to consider the risks and warn about them is the dev, just because (s)he is the one who knows the software better and not all users are developers and they usually don’t know what are the risks.

      • ogeist@lemmy.world
        2·
        11 months ago

        You can install shit in Windows too, it is exactly the same case when grandma installs too many toolbars in Internet Explorer 6. No one is warning you there that you might be installing malware.

        What I mean is that there are already curated repositories for each distro that can be accessed easily by the package manager. If you go outside of your package manager and repos, gloves are off, you better know what you are doing.

        Regarding custom ROMs, since you brought it up and being a custom ROM enthusiast, there are still a lot of complaints, nastiness and pressure from the users similar to this. Installing a ROM has definitely a higher knowledge barrier and that makes you aware of the risks, also you will brick your phone before you are able to install a ROM… if you don’t know what you are doing.

        Finally, the developer here in this very lemmy post mentions that the OP of that bug report was working with them in order to solve the issue. The one on the screenshot was just a random dude unnecessarily being rude. Free software is usually delivered as is with no warranties, specifically small projects and libraries.

        Thanks for coming to my TED.talk

  • NotJustForMe@lemmy.ml
    8·
    11 months ago

    Hehe, sometimes I wish that I could be snarky like that. ;) Good for you.

    I have been told by numerous people these days that there are no free things in life. I write and contribute to FOSS software, and had that exact discussion.

    Apparently, I do it to feel good, and for the prestige, a reward in itself. Also, I probably want to make up for something.

    “Doing something for free is no excuse to do it badly.”

    Some others don’t even know what “free” means." And some don’t believe it at all, that someone is paying me. Probably thinking about influencers or something. Perhaps they saw an ad somewhere and believed I’d see any of that revenue. ;)

    I just went with posting the wiki entry about FOSS, and my ko-fi page, and thanked them for their interest. The first two, because they genuinely didn’t know any better, and the third because, well, at least that one is clear. Every user is a tester. Testing is good.

  • JustinAngel@lemmy.world
    6·
    11 months ago

    this sort of stuff is rampant. A few years old but it makes my blood boil every time I think about it.

    Tool Creator should work on this, it ain’t making no sense that the default json file (Google) is not updated cause seeing that work on Google tells us that it definitely works on all sites

    @drk1wi please resolve google.json file to stop this cookie disabled error

    Seems minor but the tone of the demand is wildly entitled.