My friend is a customer service rep who is ready to retire. Her company is talking about layoffs with 13+ weeks of severance, but when she asked (anonymously) if they were accepting volunteers, they said no. In case she’s not one of the ones told to clean out her desk, what are the ways she could get terminated while preserving her ability to claim unemployment (which would equal the 13 weeks of severance)?
UPDATE: She took my advice and saw her doctor. He agreed that she’s experiencing a job-related stress injury, set her up with a Disability claim, and referred her for psychiatric counseling.
Talk about starting a union?
This sounds promising. Just have to find what union would represent customer service reps.
Removed by mod
That only works in the US. At my place they would aks if this new union is registered, so that they can help employees pay the union contributions tax-free.
Does lemmy have an unethical life pro tips community yet? You’d probably get better results if we did.
We do, I just don’t know how to link to communities in lemmy.
Edit: Did this do anything?
Thanks for the effort!
Her company is talking about layoffs with 13+ weeks of severance
How about talking about this topic everyday, to everybody, all day long?
The employees already do that. It’s public knowledge, and not something the company is trying to hide.
automate her job. build a script that can do the job, and train her boss to use it. now she’s redundant.
Look up employment lawyers on the work pc.
For a call center you just have to not meet stats enough months in a row and they will fire you . I once had a job selling internet, tv and phone bundles . I consistently had top sales but got let go because I never always offered every single option I could to try and nickel and dime the customer. With extra fees for things they didn’t need .
She’s already been trying this. Takes her time looking up solutions, and then defends her long call times by saying she’s being thorough. The layoffs should be any time now, so we’ll see if that worked soon enough.
Thank you all for the suggestions! One that I mentioned to her is to ask her doctor if her recent health issues could be related to the fact she gets stressed dealing with corporate customers, who can be very demanding. It’s an increasing proportion of her job that is not part of her original job description (actually the reason she wants to quit). Let it slip in the employee chat system that she’s seeing a doctor about workplace stress induced illness. Management will see it as a prelude to a workplace disability claim and want her out.
