the more i am delving into things, the dell documentations are saying that the two really aren’t compatible except for like an outdated version of ubuntu… I never even thought about this, but looking back in time, I’ve tried many distros and the all have had some sort of internal issues that I couldn’t figure out and had to wipe the disk and try a new one…

Considering it was a windows computer to begin with, is this causing problems with my Linux installations or is it more likely user error? Especially the firmware and driver side of things, as outlined in my prior post. Did Dell lock down their XPS laptops to basically only be compatible with Windows??? Im tired of distro hopping because of all the issues I have with other distros on my machine. I’m hoping you kind folks could help clear this up for me and offer insight? perhaps the bios needs some special configuring to help make Linux work as it should? Thanks

edit: whoops, I should clarify the exact model, I have an xps 13 9310 dell laptop

  • Dr_Bandid@lemm.ee
    link
    fedilink
    arrow-up
    9
    ·
    1 year ago

    The real problem is that certain XPS laptops like the 9500 had terrible design problems that dell tried to mask with software in linux. E.g., speaker balancing or high idle power draw. Other design atrocities such as unstable touchpads or improper grounding were initially blamed on linux even though the problem was hardware.

    I got mine two years ago and I’ve regretted it since two weeks into it. But since my job bought it for me, I’m stuck with the POS. Do yourself a favor and stick with Thinkpad, or even better Framework.

    • Macaroni9538@lemmy.mlOP
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      yea i’m just about ready to invest in a new computer. the damn usb-c ports are so unreliable too after years of wear and tear. things disconnect just by the slightest shift in cable.

      • Dr_Bandid@lemm.ee
        link
        fedilink
        arrow-up
        2
        arrow-down
        1
        ·
        1 year ago

        That’s also true! I’m really disappointed in what the XPS line became after 2020. :(

  • Eager Eagle@lemmy.world
    link
    fedilink
    English
    arrow-up
    5
    ·
    edit-2
    1 year ago

    Yes, I use one daily. The fingerprint reader of my model doesn’t have the right drivers, but the rest is fine. Bluetooth works on mine, but might be dependent on the exact XPS model

  • Syrup@lemmy.world
    link
    fedilink
    arrow-up
    5
    ·
    1 year ago

    Dell provides XPS laptop with Ubuntu on it. It works great and Ubuntu can be replaced with other distro ( I did successfully tested Mint and now Debian 11)

  • AbidanYre@lemmy.world
    link
    fedilink
    English
    arrow-up
    3
    ·
    1 year ago

    I’ve used debian without any issues on a couple XPS laptops, though the current one is admittedly a few years old at this point.

  • bia@lemmy.world
    link
    fedilink
    arrow-up
    3
    ·
    1 year ago

    I sure hope so . I have a new XPS 13 9315 on the way!

    I’ve been running a 2019 XPS 13 on Debian without any major issues, just sleep that has high battery drain. But I think that’s a common issue.

    • Macaroni9538@lemmy.mlOP
      link
      fedilink
      arrow-up
      2
      arrow-down
      2
      ·
      1 year ago

      Yes I know, I believe i mentioned that in my post. when you look for firmware or drivers, the only option for linux is an outdated version of ubuntu

  • hperrin@lemmy.world
    link
    fedilink
    arrow-up
    3
    ·
    edit-2
    1 year ago

    I don’t buy Dell laptops anymore because of how poorly the hardware they choose works with Linux. I swear they’ll literally look for the one wifi chipset that doesn’t work on Linux when they’re building they’re laptops.

    (I’ve had three different XPS laptops, each with unique hardware incompatibilities under Linux. I now have an Acer, an MSI, and a Chuwi, and all work 100%.)

  • maggoats@lemmy.world
    link
    fedilink
    arrow-up
    3
    ·
    1 year ago

    Got an XPS 13 9350, works fine, bluetooth and all, though I upgraded Ubuntu and the kernel and the integrated webcam hasn’t worked since, which I still don’t really understand.

  • RiotRick@lemmy.world
    link
    fedilink
    arrow-up
    3
    ·
    edit-2
    1 year ago

    I have a 13 plus (9320). Everything works in any distro, except for the webcam. Dell provides drivers for it for ubuntu 20.04 and 22.04, and only for the default kernels it comes with. You can also get it working on arch.

    Work is being done on these alder lake webcams, but there still is no support for them in the kernel at the moment.

    I run mine in ubuntu with a newer kernel. And use my phone with droidcam as a webcam as a work-a-round. The newer kernels run better for battery life etc. I still have the default kernel installed, so I can reboot and use that, when I really need the built in cam.

    • Macaroni9538@lemmy.mlOP
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      so with these laptops, basically the only linux option is ubuntu based distros for firmware/driver updates?

      • RiotRick@lemmy.world
        link
        fedilink
        arrow-up
        1
        ·
        1 year ago

        That’s only for the webcam. Arch has working drivers for it as well. And in the end this is only temporary, until Intel gets drivers for these webcams in the kernel source. Work is being done on them, so it’s a matter of time.

      • Macaroni9538@lemmy.mlOP
        link
        fedilink
        arrow-up
        1
        ·
        1 year ago

        I must either be way over thinking things or my fwupd is wrong. I’ve actually seen errors that fwupdmgr was not working. Maybe it has to with my firewall? Idk

  • torvusbogpod@lemmy.world
    link
    fedilink
    English
    arrow-up
    2
    ·
    1 year ago

    I have a 9510 that I use in my capacity as a MSSQL developer. Works great, except the touchpad randomly becomes laggy and sluggish. The solution is just to take your hand off the touchpad for 15 seconds, or just use a mouse, which doesn’t have a problem.

  • xe3@lemmy.world
    link
    fedilink
    arrow-up
    2
    ·
    1 year ago

    With the exception of a fingerprint reader (which does not have a working Linux driver) I have had an exceptional experience over the last 5 years with Linux (Both Fedora, Ubuntu Gnome and Ubuntu Budgie) and a Dell XPS 9380

  • wispydust@sh.itjust.works
    link
    fedilink
    arrow-up
    2
    ·
    edit-2
    1 year ago

    I’ve found it works flawlessly on mine, with a minor caveat that the fingerprint sensor doesn’t work (some Dell models do, just not the one I got). I’m using Arch Linux on a 9310 2-in-1.

    I suggest checking the Arch Wiki The wiki has compatibility notes for many XPS laptops on what works, what doesn’t, and what workarounds may be available. If you’re not planning on using Arch, your distro of choice may have a wiki with that info too.

  • StrangeAstronomer@lemmy.ml
    link
    fedilink
    arrow-up
    2
    ·
    1 year ago

    I’ve been using a Dell XPS L502X with fedora since it was delivered 10/8/2011. No real problems, but I recently moved to voidlinux and almost doubled my battery life. Dell put quite a lot of time into supporting linux.