When the former boss had to quit due to health reasons, we got a two-faced lying PITA instead. He was an overall unpleasant employer in the first place, but the final nail in the coffin for the cashiers was that he demanded from them that they have to make sure customers stay 6 feet apart from each other during Covid.
If we didn’t pester everyone in line to keep their distance, we got shouted at in front of the customers for “not doing our job”. Customers that didn’t want to obey the rules after being asked nicely were automatically our fault.
If we DID try to enforce the policy, a lot of customers went to the front desk to complain about it, he did a 180° turn every time, apologized to the customers and handed out coupons. The more drama they caused, the bigger they were rewarded for it, and the cashier was chewed out for doing what HE wanted them to do.
If you have the choice between “wrong” and “worse” and you WILL get shouted at for both, there is no room left for morale.
When the former boss had to quit due to health reasons, we got a two-faced lying PITA instead. He was an overall unpleasant employer in the first place, but the final nail in the coffin for the cashiers was that he demanded from them that they have to make sure customers stay 6 feet apart from each other during Covid.
If we didn’t pester everyone in line to keep their distance, we got shouted at in front of the customers for “not doing our job”. Customers that didn’t want to obey the rules after being asked nicely were automatically our fault.
If we DID try to enforce the policy, a lot of customers went to the front desk to complain about it, he did a 180° turn every time, apologized to the customers and handed out coupons. The more drama they caused, the bigger they were rewarded for it, and the cashier was chewed out for doing what HE wanted them to do.
If you have the choice between “wrong” and “worse” and you WILL get shouted at for both, there is no room left for morale.