[ifixit] We Are Retroactively Dropping the iPhone’s Repairability Score::We need to have a serious chat about iPhone repairability. We judged the phones of yesteryear by how easy they were to take apart—screws, glues, how hard it was…
“Why don’t you buy Apple products?”
Me: Gestures broadly at this:
Ever the innovators, Apple introduced a new dimension to repair that our scorecard simply didn’t account for: namely, that you could take a highly repairable design like the iPhone 14, install a genuine Apple replacement screen or battery, and then… it fails to work. Following the correct procedure was no longer enough.
Today, you need one more thing: a software handshake, using Apple’s System Configuration tool. It contacts Apple’s servers to “authenticate” the repair, then “pairs” the new part to your system so it works as expected. Of course, it can only authenticate if Apple knows about your repair in advance, because you gave them the exact serial number of your iPhone, and they’ve pre-matched it to a display or battery. This is only possible if you buy the screen or battery directly from Apple. Forget harvesting parts—which is a huge part of most independent repair and recycling businesses. It’s also impossible to pair any aftermarket parts—which means only Apple-authorized repairs can truly restore the device to full functionality.
It contacts Apple’s servers to “authenticate” the repair, then “pairs” the new part to your system so it works as expected.
Mmmm… DRM for your replacement parts for over $1,200 devices that you already paid for. That’s what this society needs.
Ever the innovators. Just not how we the consumers envisioned it.
Innovation on how to make consumers more miserable
I think calling it DRM is incorrect. I think Apple and its audience belief you should be able to tell if a replacement part could be counterfeit, and possibly have a security vulnerability as a result. However, it should be a one-time notice that a user can dismiss and continue using the phone’s complete functionality.
For example, if someone replaces a camera module, Face ID could technically be compromised. That said, the security for Face ID is on the device itself, and replacing the module with a third-party one, as long as they was made aware it may not be as secure as the original part, let them do what they want with their own device.
EDIT: If it were me, I would want to know a part in my phone is not directly from Apple, but I would still want the ability to determine if I want to continue using the phone like that or straight up replace it. It should be the user’s decision.
I agree to some extent. And I believe that’s how ingenuine parts were treated by iOS before now.
But locking its functionality? That’s some bullshit.
Well at least now we get to feel the same way John Deere customers feel
Come on, say it with me
“You will own nothing,”
I can understand Apple refusing to do repairs under warranty, or even invalidating a warranty, if someone has broken their phone after digging around inside without knowing what they are doing, but bricking a phone the person owns through a software lock is absolutely insane and stinks of attempts at service capture and fighting right to repair laws.
Yet another reason I’ll never give them a penny.
Fairphone gang rise up!
This hardware DRM shit is just plain evil. Was considering an Iphone next year for the first time, but going to nope right out of there.
Almost everything apple does nowadays is a marketing front, repairability, privacy, not including chargers, accessories and removing the headphone jack for the sake of the environment, and more to come.
Apple isn’t alone in not providing chargers. My S23 Ultra didn’t have one in the box.
But your S23 Ultra also uses the most common cable type for a charger. That isn’t proprietary. That you likely already have a good several of.
And consumers “punish” Apple for these unrepairable devices by buying new iphones in record numbers.
Until consumers hurt Apple in the ONE place it cares - it’s pocketbook - hope is lost on changing them.
But consumers are like lemmings. We see this in pre-orders for videogames and folks who proudly are buying the latest crop of obnoxiously priced videocards, or in the car industry where some consumers paying way over sticker just so they can have the latest new model.
And then we wonder why companies seem to have us bent over.
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apple people buy every new phone because they have massive FOMO and don’t want to be “shamed” by appearing poor by having an “old” phone.
Apple has created a cult of weirdos obsessed with spending thousands in service of their company for imaginary status and clout.
That might be true for some.
I genuinely just love iOS.
I got the 2nd iPhone, then the 5, got a 6 plus used, then got an SE2, gave that to my daughter, now I’m rocking a 12. This 12 was a gift from a friend or I wouldn’t be using it.
I won’t upgrade until I absolutely have to.
I honestly just genuinely prefer iOS to android.
And then their computers. If you were using a Mac with system 7, you can use a Mac today. Old folks suffer with change. Every new windows they move stuff around and make it impossible for old people (like my poor uncle who is still looking for “my computer” constantly).
My daily driver is Linux, but I love MacOS as well. I still use my 2012 power mac to record music because it’s what I know and love. If I needed to do more I’d get a newer used Mac.
Some people just like how it works and the fact that it’s been consistent for decades.
It’s the new keeping up with the Joneses. We can’t afford houses or new cars so what’s next?
To be fair, I’d have no idea why you’d want a brand new car anyways. They are inferior to older cars and just help with creating more waste.
A few years ago it was major safety upgrades for me. I do agree generally that buying new just because is not a good thing. In the next few years though I suspect it’s going to be a gas cost thing with a large switch to electrics. (Where I live the cost of gas has risen 60 cents in the last 2 months against a national average increase of 10 cents.)
Asian makes and models have always gotten great gas mileage to begin with though, especially within the last thirty years. Hybrids for the most part have only brought good gas mileage to american manufacturers, but even then the Asian ones are still better than this.
That being said though, there’s no real evidence that hybrids are significantly better for the environment considering many drivers still use combustion for propulsion along with the fact that the electricity in the battery tends to be charged on coal power.
Electric cars are the future, but the state of electric cars right now are a serious mess due to manufacturer greed.
Oh yeah I’m not going to pretend electrics are perfect. Just that it’s going to go that way.
Your two options are a repair ability nightmare with worrying privacy problems, and another repairability nightmare that may be slightly more repairable but is still a nightmare. Oh, and it is a privacy hellhole. The Fairphone is great, though, & seems to check all boxes
I really wanted to use the Fairphone to replace my old model, but unfortunately eOS doesn’t play well with the corporate apps I need to run for a daily driver phone. I tried Lineage just to see what I could do with it and had similar issues, all due to Google “security”. Not at all unexpected but I was hoping I could work around it all. Ended up having to send it back at the end of my return window and settle on having all my data harvested on a phone that while not as bad as Apple isn’t super easy to get parts for or get into the thing (Zenfone 10). Which sucks.
Maybe when I don’t need to rely on work stuff in my personal phone I can find a solution here, but until then I’m just the loud annoying guy yelling at clouds.
Curious what kind of apps can’t you run? Are we talking 2FA apps? Banking apps? NFC stuff?
Everything is bundled, and you have to choose the bundle that works the best for you. For many people, that’s Apple devices.
I’ve owned Apple laptops for the last 10 years or so, because I find that they work for my needs. Do I wish they’d open source (or at least document) their non-standard hardware choices, so that their hardware would have easy Linux compatibility? Sure, that’d be nice.
But in the meantime, I like their trackpads, their audio hardware can’t be beat (at least on MacOS, I wish we could get this stuff working right in Linux), and I like their HiDPI displays, low-power CPUs/GPUs, and form factor. Yes, I have to trade off a lot of things to get here. But going with another device would involve other tradeoffs. So I think Apple is worth the tradeoffs for my laptops, not worth the tradeoffs for a phone (although every year I get more and more dissatisfied by the Android offerings).
When other consumers don’t weight the same tradeoffs the same way you do, it’s not because they’re “lemmings” or whatever.
I’m all for breaking up some of these bundles by law (requiring greater interoperability/repair, etc.). But until they do, consumers will need to make their decisions in the circumstances that exist, not the ones that they wish existed.
They’re actually quite easily repairable, with the right tools and knowledge. I quite enjoyed working on them while I worked in that industry. You don’t need all the heavy tools Apple send you as part of their odd program, you can use a regular spudge to get the phone open, IPA to dissolve the adhesives, and there are third party suppliers from which you can source parts.
And if you don’t want to go through all of that, that’s entirely understandable. That’s why you can also go to third-party repair shops that have these tools and supplies to be able to perform these repairs.
There are plenty of legitimate reasons to criticize these things and Apple proper without stretching the truth. “Unrepairable” is not an applicable term here.
Edit: you’ll have to forgive me. I’m used to people in my life bitching that the things they don’t understand being “unrepairable”, everything from smartphones to Volkswagens, when in reality it just requires some know-how and the right tools. The VIN locking is new to me, and it’s really shitty.
Except they VIN lock everything. If you execute a screen swap on 2 brand new phones perfectly, the result is a crippled phone.
There’s plenty of underhanded tactics Apple employs.
Check out Hugh Jeffreys’ content on this.
Yep… and they put those weird DRM locks on more and more components every new release.
I’d wager 80% of all new product design costs are purely apple researching how to make them even more consumer unfriendly and DRM laden.
Did you read the article?
This should be illegal. We legislation that force repairability and open repair methods (anti-drm).
Uhhhh, it wasn’t already zero?
It was at 7/10 because the iPhone 14 introduced a repair-friendly design that made it, in theory, easier to repair than most competing high-end smartphones. However, the fact that there is a software DRM on the parts you install makes this repairable design completely useless for the end user, it just makes repairs cheaper for Apple themselves, thus adding insult to injury.
That about wraps it up
Apple puts weird DRM on everything.
They even have DRM on the Hall Effect sensor that detects when the lids closed on their newer laptops, so you cant take one from one laptop and put it in another.
The fucking hall effect sensors.
Its nothing but a fancy magnet that turns your screen off when you close the lid, a thing that costs pennies, and they had to engineer their own version to have DRM and bullshit.
Think different!
Honestly, Apples entire business model always meant they should rate a zero. It’s been about making tech disposable for 20 years. Any “repairability” by them is at best a marketing strategy.
Powermacs were user serviceable back when security bits were uncommon. Once you got over the hurdle of buying like a $40 screwdriver, you could service them entirely yourself.
I’d go so far as to say the earlier iPods were user serviceable. Everything past the iPhone 4 though was a steady downhill without a doubt.
I wouldn’t call requiring a 40 dollar screwdriver a positive sign. If anything it was an early red flag as to their intentions.
Oh no, it definitely wasn’t, but it was a hell of a lot better than what apple fans are facing now
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My wife used to complain about my green bubbles until I reminded her that I didn’t choose that color for her. Apple did.
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Should and will be illegal
I’ve been trying to convince myself now that the iPhone uses USB C to swap from Android since Google and the whole DRM bit. To be fair I’m a Firefox user and I know Apple uses a chromium wrapper for Safari or what have you but I am afraid of Graphene OS installation.
With this I just can’t do Apple. Alright all you Lemmies telling me just to try it and so being a wimp, I’m gonna do it.
Why do people care about Apple’s repairability? If you don’t like that your phone is unrepairable - don’t buy it?
Because there are a lot of people out there who don’t know about or understand all this, and I don’t think a regular consumer should be expected to know about weird software quirks to be protected from a company’s rapaciously anti-consumer policies.
and we dont
Because I love iPhones and iOs, I just wish the ones making them weren’t such asses with their customers.
I’m not doubting this is true given the source, but there are phone repair shops all over my town that repair cracked iPhone screens all the time. How do they make that business work if they have to register something like a screen replacement?
- It’s not talking about screens
- Those people are licensed and using parts directly from Apple, which Apple allows
Read the damned post.
I think you need to go see what Louis Rossman has to say about apples repair state at the moment. Right to repair kinda seems like its essential.
I work as a repair tech for Batteries Plus, on the X and above what usually happens is a notification in the settings app about being unable to verify whatever part is an OEM part and that the service log for the device has been updated. If it’s the battery that is being changed and it’s not paired, it will lock you out of viewing Battery Health information, and if the repair shop doesn’t copy over some data from the original screen then the replacement screen can cause the loss of True Tone. Haven’t experienced a phone completely brick itself because of third party repairs but Apple certainly forces a loss of functionality simply because they want all repairs funneled through them.
