Oxford study proves heat pumps triumph over fossil fuels in the cold::Published Monday in the scientific journal Joule, the research found that heat pumps are two to three times more efficient than their oil and gas counterparts, specifically in temperatures ranging from 10 C to -20 C.
Mine has Toshiba guts. I don’t know what I paid for it - now it appears to be selling for $1100. Mine defrosts but its defrost cycle just turns on AC for a bit instead of heat. Edit: Mitsubishi guts.
I reckon that’s your main issue.
You’d need a model designed for a colder climate.
Maybe for your next one!