• umbrella@lemmy.ml
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    8 months ago

    im a dick then, and i dont even feel bad tbh

    fuck those dark patterned automated phone systems that should have been an easy peasy fucking button on a fucking web site

    why do they make you waste hours on this bullshit when making it simple would probably have been easier

  • MrJameGumb@lemmy.world
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    8 months ago

    Mildly irritated in a way that suggests that I know exactly what needs to happen but am about 85% sure it won’t but I also don’t want to be mean to anyone but I also do want them to take me seriously?

    Seems about right

    • KevonLooney@lemm.ee
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      8 months ago

      This isn’t “who you really are” though. It’s actually better to sound irritated to the IVR because some can detect vocal inflection and swear words. They will send you to a live agent faster than if you are polite. They make the polite people jump through more hoops.

  • snek_boi@lemmy.ml
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    8 months ago

    I’m sure this is a quality shitpost, but I don’t get it 😅 Can someone explain the context for this?

    • Zammy95@lemmy.world
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      8 months ago

      I don’t know if I agree with the content necessarily but do find it funny if I’m following right.

      When on the phone with an automated system, many of them will bypass to a real person if they hear certain phrases, “representative” being a very commonly used one. I think it’s saying the way you say representative reflects your true self, whether you just calmly repeat “representative”, or yell “REPRESENTATIVE” at the robot until someone picks up lol

    • underwire212@lemm.ee
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      8 months ago

      I asked chatgpt to explain it…surprisingly not bad:

      This is humorous because it suggests that speaking to an automated phone system in a certain way—often out of frustration when trying to reach a human operator—reveals one’s true character. It’s a playful take on how technology can sometimes bring out unexpected sides of us, especially when it doesn’t work as smoothly as we’d like.

      • uienia@lemmy.world
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        8 months ago

        But it doesn’t provide an explanatory context. It still assumes everyone knows what the hell these words mean, mainly “representative” in this context.

    • jaybone@lemmy.world
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      8 months ago

      How old are you and where do you live that you have never called some company or service and been put on hold and forced through hoops to have to ask to speak with a real person?

      • uienia@lemmy.world
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        8 months ago

        Have you tried considering the person may not be American? Other words and systems are used in other countries.

  • taiyang@lemmy.world
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    8 months ago

    I’m usually really nice; after all, the robots will soon take over and I want to be on their good side.

    Or sometimes I just use a silly voice or say it sexy. Especially fun when they ask to speak your issue, cause that leads to a fun bit of confusion when the guy or gal on the other line picks up knowing ahead of time I’m a weirdo from a kids cartoon.

  • THCDenton@lemmy.world
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    8 months ago

    Loud, clear, dispassionate. I don’t know who’s listening. I’ll kick a roomba when no ones looking tho.

  • lesbian_seagull@lemm.ee
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    8 months ago

    After watching Linda Litzke yell/ennunciate (yellunciate?) AYE-GENTTT AYE-GENTTT in Burn After Reading, that became my default.

    I am become Linda Litzke.

    • Abucketofpuppies@lemmy.world
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      8 months ago

      Yep, anyone who has had to work with these call robots all day for work knows this hack. Smash 0 until it starts ringing a human.

  • shalafi@lemmy.world
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    8 months ago

    I cuss like a maniac. Some systems seem to pick up curse words and escalate the caller to a rep. Used to work better than it does now.

  • JakenVeina@lemm.ee
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    8 months ago

    Protip: don’t even engage with those systems. Just press 0. Every time it prompts you to say something to proceed. Has yet to fail me.