• KevonLooney@lemm.ee
    link
    fedilink
    arrow-up
    5
    arrow-down
    1
    ·
    8 months ago

    This isn’t “who you really are” though. It’s actually better to sound irritated to the IVR because some can detect vocal inflection and swear words. They will send you to a live agent faster than if you are polite. They make the polite people jump through more hoops.