Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.
I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie
If you buy a Samsung product from now on, just expect that you will receive no support for it whatsoever. Or else the Samsung rep will sneak into your house and knife your TV.
Jokes on you, I always assume that these days, from all of the manufacturers. It’s why Samsung lost out on a fridge sale a few years ago and as it turns out that was the best decision possible.
It’s shitty he doesn’t link to the original video. He shows the original channel in his video, but isn’t directing traffic.
He mentions that the original video was taken down.
Bought stove last March. Was cooking on it in Dec and the glass top melted. It’s clearly melted and the glass is not cracked. Called it in, and they lost my claim. I sent another and they sent out their own specialist. The guy was a Samsung shill, and he only looked at the stove and, without talking to me as I’m standing there, called it in and said it was cosmetic damage caused by user. He then left telling me that my stoves warranty ran out 3 months after I bought it and that I had to call it in again to get their determination. I did, and they said the claim was closed out citing I caused the damage.
So, either Samsung thinks I took a blowtorch to it, or they refuse to perform a proper diagnostic or send an independent technician. They would prefer my house to burn down, than to admit even a little bit of fault. Worse still, I don’t know what to do, because any action I take would get ignored (they haven’t responded to bbb or states consumer protection reports and both have no legal authority to make them). Trying to repair it myself would allow them to push harder on user fault, and I don’t have money to take legal action.
If that wasn’t bad enough, my sister is going through the same thing with a dryer she bought that died 4 days before the warranty expired.
BBB is garbage and never does anything. You might try small claims. It does not cost much to file and you don’t need a lawyer, just show up with as much documentation as you can.
Samsung stuff is horrible anyways, my Galaxy watch 4 wouldn’t stop acting up, and half the features are not available on stock android or blocked in my region.
i have two odyssey G5 displays, one of them has a dying backlight and i can’t find spare parts for the life of me. i didn’t even try the support line, since i don’t have warranty and they would’ve told me to pound sand anyways.
never again, samsung is dead to me.
My samsung fridge was brand new when we bought it two years ago and has shit the bed twice since then. Every time it does I lose $200 worth of groceries and have to live out of a cooler for a week while I wait for a tech to come buy and charge me another $100 to tell me he doesn’t know what’s wrong with it. I’ll never buy another thing from samsung, they make a trash product and their support is an absolute scam.
I have no idea who the guy pontificating after the main video is, but the dude is annoying as hell.
He’s a person who fights for your rights. Nobody cares if you think he is annoying.
Well you should learn who he is if you hate greedy corporate scumbags. He’s out there fighting the good fight.
