Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.
I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie
If you buy a Samsung product from now on, just expect that you will receive no support for it whatsoever. Or else the Samsung rep will sneak into your house and knife your TV.
Jokes on you, I always assume that these days, from all of the manufacturers. It’s why Samsung lost out on a fridge sale a few years ago and as it turns out that was the best decision possible.