Online travel agent allows customers to filter out Boeing 737 Max planes::Kayak customers can exclude Max 9 aircraft after cabin panel blowout on Alaska Airlines flight
Online travel agent allows customers to filter out Boeing 737 Max planes::Kayak customers can exclude Max 9 aircraft after cabin panel blowout on Alaska Airlines flight
Too bad if you’re already booked and the airline company changes the plane on you…
Genuine question. Could somebody legally demand a refund at that point the flight was different than sold as?
No. The “Contract of Carriage” that airlines create between you and them when you buy a ticket explicitly disclaims any liability for stuff like that. Delta’s for domestic flights has, under “Rule 2”, the following:
Every airline has basically the same contract. They can do whatever the fuck they want as long as they get you from A to B. They don’t even have to use a plane, or get you there on time.
Wouldn’t the lawsuit be against Kayak for false advertisement or something?