I’ve worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.
I’ve worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.
For all the flak it always gets, can I just say I’m relieved nobody said JIRA yet? I think JIRA is great for what to does, but companies are just bad at setting it up right. Either they go overboard with restrictive processes, or they are unorganized mess, there is no in between. But that’s not the software’s fault. (Braces for downvotes)
We used Jira at work and when the ticket was set up properly (stories, subtasks, etc…) it worked well.
I think JIRA is okay. I’ve used MUCH worst bug reporting software. The worst thing I can say about JIRA is that it is designed to implement scrum and IMO scrum is cargo cult programming.