If I eat fast food I always check their apps first for any deals. Arby’s had some decent deals a month ago (free sandwich with $3 purchase) but nothing since then and no chance I’m spending $12 for an Arby’s meal.
McDonald’s App is a little more consistent although they’ve got rid of a lot of the good deals.
Without the apps I wouldn’t eat at these places. It’s cheap food at nearly sit down prices.
I talk to about 10 customers each day for no more than 30 minutes and 99% of the time it’s to fix something they messed up on. 30% of those people are jerks.
Thankfully most of my job is NOT dealing with customers and I truly feel bad for people who have to deal with them in high volume each day.
If I call them, I can fix it immediately, if they call in, enjoy the robot. So don’t be mean and the call won’t be disconnected (which I have permission to do fortunately)