Researchers have found that including the words "artificial intelligence" in product marketing is a major turn-off for consumers.
  • Sarmyth@lemmy.worldEnglish
    42·
    4 months ago

    I’ve learned to hate companies that replaced their support staff with AI. I don’t mind if it supplements easy stuff, that should take like 15 seconds, but when I have to jump through a bunch of hoops to get to the one lone bastard stuck running the support desk on their own, I start to wonder why I give them any money at all.

    • DumbIceFairy@lemm.eeEnglish
      5·
      4 months ago

      I love it when I have to trick those stupid ai chatbots to let me talk to a human customer service rep