Oh FFS. I love this era where companies will not accept the blame due to “liability”, even when they are explicitly to blame.
We all hate Microsoft for turning Windows into an ad platform but they aren’t wrong.
They are legally required to give Crowdstrike or anyone complete low level access to the OS. They are legally required to let Crowdstrike crash your computer. Because anything else means Microsoft is in control and not the software you installed.
It’s no different than Linux in that way. If you install a buggy device driver on Linux, that’s your/the driver’s fault, not Linux.
But what if Windows have something similar to eBPF in Linux, and CS opted to use it, will this disaster won’t happen at all or in a much smaller scale and less impactful?
Crowdstrike managed to fuck up Linux through eBPF just as well.
https://access.redhat.com/solutions/7068083
If you load hacky shit into the kernel it can always find a way to make a nasty surprise. eBPF is a little bit better fence, not some miracle that automatically fixes shitty code.
🤦♂️
The thing is, Microsoft’s virus-scanning API shouldn’t be able to BSOD anything, no matter what third-party software makes calls to it, or the nature of those calls. They should have implemented some kind of error handler for when the calls are malformed.So this is really a case of both Crowdstrike and Microsoft fucking up. Crowdstrike shoulders most of the blame, of course, but Microsoft really needs to harden their API to appropriately catch errors, or this will happen again.I’m an idiot. For some reason, I was thinking about the Windows Defender API, which can be called from third-party applications.
I don’t believe there was any specific API in use here, for virus scanning or not. I suppose maybe the device driver API? I am not a kernel developer so I don’t know if that’s the right term for it.
Crowdstrike’s driver was loaded at boot and caused a null pointer dereference error, inside the kernel. In userspace, when this happens, the kernel is there to catch it so only the application that caused it crashes. In kernelspace, you get a BSOD because there’s really nothing else to do.
I stand corrected. For some reason, I was thinking they used the actual Windows Defender API, which can be called programmatically from third-party applications, but you’re correct, it was a driver loaded at boot. Microsoft isn’t at all at fault, here.
Isn’t that API what the article is talking about?
Nope. It’s a lower level kernel API that has to be accessed at boot via a driver. The API I was thinking of - and I use the term “thinking” loosely, here - is an API that userspace applications can take advantage of to scan files after boot is already complete.
They are legally required to let Crowdstrike crash your computer.
I call Bullshit.
If it had been Windows NT 3.5, there would have been no bluescreens around the world. It would have stopped the buggy software, given a message accordingly, and continued it’s job. That Windows was not stupid enough to crash itself just because of a null pointer in another software.
Now you tell me that Windows NT 3.5 is illegal?
You could absolutely install software on Windows 3.5 that would crash the system.
I ran 3.5. Yes, a network driver crash would blue screen NT3.5. Graphics were in user space in 3.5 so a video driver couldn’t take NT 3.5 down but networking was in the kernel. https://en.m.wikipedia.org/wiki/Hybrid_kernel
a network driver crash would blue screen NT3.5.
OK, and… Were the legally required to make it crash?
A better comparison would be an iPhone. Apple has locked that down so much that it’s impossible to install something like CrowdStrike falcon, thus it’s not possible for something like this to happen.
Microsoft is saying if the EU would let them, they too could lock down their platform enough to prevent this from happening.
However, I would prefer to maintain control over my device and do what I want with it, instead of just what Apple/Microsoft want; even if that means I might break my device.
Not then, but European anti trust lawsuits resulted in laws that require Microsoft to allow 3rd parties complete access. That means if the 3rd party software is a low level driver, it will crash the system. They are legally required to allow vendors the level of access that can crash the system.
They were legally required to permit third party to install a kernel mode driver.
I actually agree, I own my computer / OS and I should be able to do what you’re saying (install and break things). But Microsoft is a trillion dollar multi national corporation and I am certainly going to give them grief about this because I owe them less than nothing, let alone any good will.
You are going to give grief to Microsoft for allowing what you want?
???
Fuck Microsoft and fuck Windows.
But if you inject hacky bullshit third party code into someone’s OS that breaks things, it’s not the OS’s fault.
But in this case Microsoft certified the driver. If they knew the driver included an interpreter that can run arbitrary code, they shouldn’t have certified it because they can not fully test it. If they didn’t know, then their certification test are inadequate. Most of the blame lies with the security software. If Microsoft didn’t certify it, they would have had zero fault.
Certifying a driver is not an endorsement.
It is a verification that it is legitimately from who it claims to be from. Microsoft has zero fault, period.
The Windows Hardware Certification program (formerly Windows Hardware Quality Labs Testing, WHQL Testing, or Windows Logo Testing) is Microsoft’s testing process which involves running a series of tests on third-party device drivers, and then submitting the log files from these tests to Microsoft for review. The procedure may also include Microsoft running their own tests on a wide range of equipment, such as different hardware and different Microsoft Windows editions.
For the Nth time, crowdstrike circumvented the testing process
Edit: this is not to say that cs didn’t have to in order to provide their services, nor is this to say that ms didn’t know about the circumvention and/or delegate testing of config files to CS. I’ll take any opportunity to rag on MS, but in this case it is entirely on CS.
I had a read about the WHQL (which I assumes what certified means). It uses the Windows HLK to perform a series of tests, which submited to Microsoft, and only then the driver will be signed.
While certification isn’t endorsement, the testing and the resulting certification implies basic compatibility and reliability. And causing bootloops and BSODs is anywhere but close to “basic compatibility and reliability.”
Crowdstrike bypassed WHQL because the update was not to the driver, it was to a configuration file that then gets ingested by the driver. It’s deliberate so they can push out updates for developing threats without being slowed down by the WHQL process.
And that means when they decide to just send it on a Friday with a buggy config file, nobody is responsible but Crowdstrike.
Oh wow. Then definitely CS is in fault. What a brilliant idea they have.
Meanwhile a Microsoft employee on how to prevent such an issue under Linux: https://www.phoronix.com/news/systemd-Auto-Boot-Assessment
I don’t know enough about Windows 10/11, but aren’t they supposed to boot into a menu thet allows you to pick the last known good configuration before it evens boots to the gui?
The problem is with a specific file on the disk, not a misconfiguration
It’s been a while since I had such a massive problem under Windows but the last time you could try to restore one of the last backups and usually that failed because Windows restore points are/were crap.
The document states that Microsoft is obligated to make available its APIs in its Windows Client and Server operating systems that are used by its security products to third-party security software makers.
The document does not, however say those APIs have to exist. Microsoft could eliminate them for its own security products and then there would be no issue.
Is this even relevant? Wasn’t it a kernel driver module?
It’s a third party kernel module, which Microsoft would love to be able to block, but legally can’t. It’s technically possible to write a virus scanner that runs in user space instead of the kernel, but it’s easier to make sure everything gets scanned if it’s in the kernel.
