Not too long ago, services like GOOG-411, 118 118 and AQA used actual humans to answer questions with witty responses and encyclopedic knowledge. Today’s search engines could learn something.
Ask Jeeves was a “question answering service” back then. They had a staff of human editors who curated answers to popular questions. Nothing they answered back then was done via search.
Source: I worked for a search engine startup in the 90’s that was acquired by Ask Jeeves when they realized they needed a true search technology since human editing wasn’t scalable.
Ask Jeeves wasn’t an actual person though
Ask Jeeves was a “question answering service” back then. They had a staff of human editors who curated answers to popular questions. Nothing they answered back then was done via search.
Source: I worked for a search engine startup in the 90’s that was acquired by Ask Jeeves when they realized they needed a true search technology since human editing wasn’t scalable.