The difficult part of software development has always been the continuing support. Did the chatbot setup a versioning system, a build system, a backup system, a ticketing system, unit tests, and help docs for users. Did it get a conflicting request from two different customers and intelligently resolve them? Was it given a vague problem description that it then had to get on a call with the customer to figure out and hunt down what the customer actually wanted before devising/implementing a solution?
This is the expensive part of software development. Hiring an outsourced, low-tier programmer for almost nothing has always been possible, the low-tier programmer being slightly cheaper doesn’t change the game in any meaningful way.
The difficult part of software development has always been the continuing support. Did the chatbot setup a versioning system, a build system, a backup system, a ticketing system, unit tests, and help docs for users. Did it get a conflicting request from two different customers and intelligently resolve them? Was it given a vague problem description that it then had to get on a call with the customer to figure out and hunt down what the customer actually wanted before devising/implementing a solution?
This is the expensive part of software development. Hiring an outsourced, low-tier programmer for almost nothing has always been possible, the low-tier programmer being slightly cheaper doesn’t change the game in any meaningful way.
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Which is why plenty of companies merely pay lip service to it, or don’t do it at all and outsource it to ‘communities’
Absolutely true, but many direction into implementing those solution with AIs.