Gross, glad I bought a Steam Deck instead.
So disappointing to hear all these stories about Asus pulling shady stuff, they used to be one of the best PC companies out there.
but won’t somebody think of the shareholders?? Line must go up!!
But for real though the steam deck was always going to be a better option for so many reasons
Linux!
They’re still pretty good at least here in Asia. The horror stories I hear of Asus support in the US is a might and day difference from what I experienced. Their Taiwan HQ needs to smash some sense into the US office and clean house.
Why would anyone buy this instead of a steamdeck?
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OK, that’s true for a few places, but why is it true in the majority of casss where people are buying the ROG?
I bought it because I was able to go to Best Buy and trade in my Mac Book for a gift card and walk out with one.
It’s got better specs on paper but in practice, my Steam Deck just just about everything without issue, even new games and most games that are “unsupported” (at least as far as I’ve tried).
Some people might also like the layout better or just be fond of Asus as a company from the good old days when they were actually decent.
Because they don’t need touchpads and like an asymmetrical layout
As a Steam Deck Expensive Edition owner, I will say the Ally is atleast prettier…
Not that that would be a deciding factor for me, but some people care about that…
Because it’s better?
They’ve been a shit company for over a decade at least.
I got a laptop for my wife back when we were in college. It developed a problem with the monitor where the screen would look all corrupt after using it for a little bit. My wife, while reciting the prayer of percussive maintenance, would whack it and the problem would go away for a while. So I figured the connection had come loose. No biggie, just reseat it or replace it. The warranty had expired, so I cracked it open to see what was wrong. I reseated the cables in it and it worked… for a bit. Then the problem came back. Eventually we got fed up and bought another one, same model, figuring it was a fluke… It developed the same issue. Come to find out, Asus cheaped out in the ribbon cable for the monitor and installed ones that were too short for the laptop. Looking online, there were a bunch of people complaining about the same thing.
Around the same time as I had gotten her the new laptop, I’d also bought an Asus ZenPad for her to read on. We’ll, that suddenly developed a screen issue too! Almost exactly the same as the laptops! My wife, ever eager to apply kinetic reinforcement, found that twisting the tablet a little bit also fixed the issue. I went online and, sure enough, Asus used cheap cables again! They would last just long enough for the warranty to expire before they’d detach.
I swore to myself I’ll never buy another Asus product as long as I live. If I ever have kids, I’ll disown them if they do too… Fuck these scammers.
I highly doubt they used those cables maliciously knowing they’d go out right when the warranty expired. It was probably a cost thing, and they later realized (too late to fix it) during production sometime that the cables were a warranty issue.
Engineers don’t do thing maliciously with their designs. They pick things based on cost, and probably even raised the cable length as a risk/concern during the design and testing phase, and were overruled by the bean counters.
It’s happened to me before.
Even in your defense, you point out that someone at the company made the explict choice to sell devices with defective cabling. At no point did he blame the engineers who designed it for that choice.
That’s a shit company that doesnt deserve anyone’s support, regardless if it was “engineers” or “bean counters” that opted to continue to sell what they knew was a defective product.
The fact that it happened over and over with multiple devices means it’s a culture issue with the company, not a one off mistake.
I’m just suggesting a probable scenario. I would be really surprised if this was malicious.
Intentionally selling a defective product without informing you customers beforehand is malicious, no matter the justification.
I’m fine not having this conversation anymore. I just gave a perspective from an engineer. No need to continue shitting on me. I’m not even defending the practice.
I haven’t shit on you at all. Re- read my comments and point out one negative thing I’e said about you or engineers.
Ive only talked about buisness ethics, and the pervasive negatives that come from misleading customers. If you feel that’s a dig on you, some self reflection might be warranted.
Tech Jesus had a video about this recently too. I’ll stay far away from Asus
I think Gamers Nexus also did a video on it recently.
Edit: I’m an idiot and I just recently started watching GN so I had no idea it was the same channel 🤷♂️
Tech Jesus is a colloqial name for Steve Burk of Gamers Nexus because of his hairstyle resembling old depictions of Jesus.
Tech Jesus = GamersNexus
All hail Steve!
I’ve known about GN for years and with everyone talking about Tech Jesus I thought I’d have to look up a new tech reviewer. Never heard him referenced as TJ before but I can see it. Such pretty hair!
My own experience with Asus warranty was of utter incompetence.
It was a long time ago, around 10 years or so, and I sent a newly acquired laptop for repairs because of constants BSOD. Waited a month before getting it back… Without sound. Turn out they forgot to reconnect the sound card. I sent it back for repair, waited another month (because even if they are at fault, they won’t even fast track that repair), only to get it back with a nonfunctional touchpad. I don’t use it, so I didn’t send it back a third time, because who know what would have come back damaged that time.
So their repair woes aren’t recent. When their stuff works, it works well, but pray that you won’t need to RMA it.
I love how the latest generation of gamers are finally finding out that Asus has always been, and always will be, a dogshit company.
Fucking Asus transformer pad.
Please send it back for free and we’ll check if the damage is under warranty. If not you’ll need to pay 50$>to get your device back.
FUCK. OFF. Ship it back for free if it isn’t under warranty. Or have a contract with a shop nearby that can determine if it’s under warranty.
Last time I bought anything Asus.
Actually that’s a lie. I have their routers in house which, for now, all seem to run pretty decently
I bet they are rebranded! :-D
Maybe I’ve got a broken set. The ones that were assembled properly
Yeah even in this video the guy was saying they used to be great, but after having like 3 motherboards fail prematurely and dealing with their crappy RMA process, I learned long ago that their reputation isn’t deserved. I did buy a couple of their routers which seems fine for now but I won’t be giving them more money in the future after watching this
Back in university at the turn of the millennia I was a front-line desktop support guy and the amount of Acer and Asus laptops that came in just completely falling apart was insane.
Sounds like a nightmare. I don’t have a lot of firsthand experience with Acer but I did peg them as low quality too somehow
The Toshiba satellite. Pure trash.
Jay stopped promoting their stuff, tech jesus just did a report on them and our fair repair guy is on it too. Fuck Asus.
I’ve been told that originally Asus was called Pegasus. But they shortened it to be listed higher in alphabetical order lists.
Guess they’re trying to 😎 bring back the Peg.
Pegatron, and that was the OEM motherboard branch of ASUS, which the likes of HP used for a long while. Also ASRock, which is a split off from Pega.
So they’ve already done the pegging, and are now just the Asus?
Link ot the actual source. No need to give someone regurgitating their content the ad impressions instead of the people doing the work.
Louis Rossman is as respectable as GN tbf
Louis is clickbaity as fuck though.
I personally don’t care if someone is clickbaity as long as your content is quality and his always has been.
I liked his content a while back. Now it’s just click and ragebait.
