Amazon customer discovers his Intel Core i9-13900K is an i7-13700K in disguise::undefined
I bought a brand new DeWalt thickness planer from Amazon. I open the thing up, and it’s already got sawdust in it. “Huh, was it…tested for some reason?” Wasn’t much sawdust; like it looked like it had planed maybe one board. I set it up to do a test run on a 2x4, it feeds about 5 inches and stops HARD. The board hit the back roller and just STOPPED. Nothing I could do to get this thing to feed a board through, what I had was a $700 snipe machine.
Okay, planer’s defective. This happens sometimes. Called DeWalt first, they could service it but probably the fastest way to get a working planer in my hands was to return it to Amazon for an exchange. Call up Amazon; their phone tree is slightly computarded but I get an actual operator who arranges a pickup of the old unit and a dropoff of a new one.
Here’s the problem: That sawdust that was already in the machine. Not much, just a little bit. Almost as if someone had already bought this planer, hooked it up, started it, found it wouldn’t feed a board, and returned it to Amazon.
And instead of being sent back to DeWalt or a service center for repair to be sold at a 15% discount as a refurbished unit, instead it was sold to me as-is at full price. I’m guessing it’s going to bounce back and forth between customers until they find someone who will just eat the cost.
Mind you, this was labeled as “sold and shipped from Amazon.”
I got a cordless vacuum like this. You could tell it was slightly used. Vacuum company said send it back to Amazon. I wrote in the booklet something along the lines of “this vacuum came to me used and broken via Amazon but sold as new” I then sent it back into amazon, got a refund. I probably won’t get any major purchases off Amazon anymore.
I was more than a little tempted to put a note in the planer that said “Defective, returned to Amazon on [date]” Like maybe taped to the top of the chip chute or something.
I’m curious: why did you call amazon for a return?
Huh. Didn’t think about it at the time but I suppose because I had just called DeWalt’s support number and I was in a phone call kind of head space.
Im an Amazon seller and this frustrates me to no end. A customer returns something and amazon puts it back into circulation. You cant do anything to stop it. I really wish there was a way i could have them send all returns back to me so i can do the proper thing. Amazon seller forums are filled with sellers wishing they could select to have returned inventory sent back.
Given my experiences with independent Amazon sellers, if I want to buy something from a small independent seller across the Internet I go to eBay, every single time.
I’ve had a similar experience with some monitor backlights. I was sent a “new” product that, when I opened it, I found it had been cut up (which breaks it), adhesive backing removed, parts removed from packaging, etc. Clearly used, returned, and sold back to me unchecked as new.
Almost as frustrating would be the third party sellers who intentionally send me something other than what I order, claim a mistake and that stock is out on the original order, and then try to convince me to keep it with a discount (price less than what I paid but equal to what I ended up getting), like some sort of shipping shell game. This has happened to me multiple times, from clothing to computer parts.
At some point there is going to have to be legal action against Amazon. It’s obviously an issue, and they’re clearly complicit and operate their distribution centers in a way that facilitates this.
Just the fact that the company is operating at a level of massiveness where “just keep shipping defective units to customers. Put it back on the shelf and when someone else orders it put it back out. Eventually someone won’t complain and just eat the cost.” Amazon needs to be broken up.
Why are people so shitty?
capitalism
No one ever passed of defective machinery in Russia
Russia is capitalist
Ok buddy, “no one ever passed off defective machinery in the USSR”
They sure as hell did, all the time. Shit, Vladimir Komarov, a Russian cosmonaut in 1967, crashed full-force into the Earth after dying from re-entry heat, despite scientists saying THAT EXACT THING WOULD HAPPEN, because the capsule was little better than sheet metal bolted together and the parachutes literally did not work. The people who were supposed to check the work at the factory didn’t know better - they knew it had been constructed, and that was that. Brezhnev wanted it done, and wanted it done before the anniversary of the Revolution. So it flew, and a man died because it flew.
I agree, I was making fun of tankies who claim.everything from the west sucks
Socialists and Communists seems to be equally as shitty.
No don’t you understand? No one has ever had a bad experience under communism
Clearly it has nothing to do with human nature and greed, it’s all just capitalism apparently
the Amazon alternatives available in Southeast Asia are all like this. you really have to watch what you buy, and video record the box being opened when you get it. in some cases the seller is simply allowed by the platform to scam you and you can’t get a return.
Someone got ripped off on Amazon. Is that really newsworthy?
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