dantheclamman@lemmy.world to Technology@lemmy.worldEnglish · 1 year agoCable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Clickwww.wired.comexternal-linkmessage-square45fedilinkarrow-up1574arrow-down16
arrow-up1568arrow-down1external-linkCable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Clickwww.wired.comdantheclamman@lemmy.world to Technology@lemmy.worldEnglish · 1 year agomessage-square45fedilink
minus-squareAlternatePersonMan@lemmy.worldcakelinkfedilinkEnglisharrow-up49·1 year agoBy law, anything should be a one click to cancel service, instead of the maze they send you through. Xbox live, gyms, etc.
minus-squaredantheclamman@lemmy.worldOPlinkfedilinkEnglisharrow-up4·1 year agoYeah, these services don’t have to add much friction to trap vulnerable folks like the elderly. Obscure the cancel button under a couple menu levels and dark patterns and they have people trapped for life. It can be very insidious
By law, anything should be a one click to cancel service, instead of the maze they send you through.
Xbox live, gyms, etc.
Yeah, these services don’t have to add much friction to trap vulnerable folks like the elderly. Obscure the cancel button under a couple menu levels and dark patterns and they have people trapped for life. It can be very insidious