Over a decade ago, I pointed out that as Google kept trying to worm its way deeper into our lives, a key Achilles’ heel was its basically non-existent customer service and unwillingness to ev…
So, he paid for a period. Then the product was discontinued and they stopped charging him. So from then on, no he wasn’t paying. Google didn’t have to change it to read only, they could have just given notice and deleted it then.
Should they have made it clearer that the read only mode was a limited time thing and the data would be deleted at the end of that? Very probably.
So, he paid for a period. Then the product was discontinued and they stopped charging him. So from then on, no he wasn’t paying. Google didn’t have to change it to read only, they could have just given notice and deleted it then.
Should they have made it clearer that the read only mode was a limited time thing and the data would be deleted at the end of that? Very probably.