Over a decade ago, I pointed out that as Google kept trying to worm its way deeper into our lives, a key Achilles’ heel was its basically non-existent customer service and unwillingness to ev…
  • PoliticalAgitator@lemm.eeEnglish
    191·
    1 year ago

    But he was naive thinking he could store that much data with a tech giant, his “life’s work”, risk free.

    Google made a promise they didn’t keep and articles like this are the consequence of that.

    It’s not ideal, but it still feels better than “let them lie and then blame their victims for believing it”.

    • mriguy@lemmy.worldEnglish
      2·
      1 year ago

      Yes, that’s true, but it’s also true that Google has a long history of discontinuing services suddenly, so expecting them to keep this particular promise was extremely naive.