Salesforce Signals the Golden Age of Cushy Tech Jobs Is Over::undefined

  • silverbax@lemmy.worldEnglish
    811·
    1 year ago

    Ah yes, SalesForce, one of the entrenched bastions supporting dinosaur companies. Apparently they suddenly have their finger on the pulse of the modern workforce, despite not being connected to it.

  • Boozilla@lemmy.worldEnglish
    23·
    1 year ago

    Interesting read. I know someone who’s been a Salesforce consultant for several years. He was offered a job at Salesforce itself, but has chosen to hop around among different 3rd party firms instead. He makes an obscene hourly rate. Yet, every project he’s worked on has had serious problems, and quite a few have flopped. I get the impression a lot of consultants are kind of winging it.

    I don’t know a lot about the Salesforce platform, but it seems like a lot of his clients want to customize the crap out of their implementation and not do things in the prescribed manner. I don’t know if this is just stubbornness and stupidity on the clients’ part, or lack of flexibility within the Salesforce software, or some of both.

    • partial_accumen@lemmy.worldEnglish
      19·
      1 year ago

      I’m not in Salesforce work but its likely this part:

      "but it seems like a lot of his clients want to customize the crap out of their implementation and not do things in the prescribed manner. "

      When you’re consulting your ethical duty is to inform the customer of the informed consequences of those choices (using your technical expertise). The client then says “do it anyway” or “we don’t thinks X consequence will happen/be that bad so we want it done”. Then you do it as ordered, and collect your high pay. When the consequences occur exactly as you said they would, you communicate the amount of effort (money) it will take to make it as workable as it can be now that the client chose to go down this path against your advice.

      This is one of the reasons consulting is profitable. You get paid to fix the same thing multiple times. Nowhere is this unethical as long as you’re honest with the client and use your skills to warn them beforehand when they are making risky (expensive) choices.

      • funkless_eck@sh.itjust.worksEnglish
        2·
        1 year ago

        in some ways SFDC is just SQL with a GUI and a permission set, but I know that some instances, like CarMax build everything from POS to inventory management on the back of Salesforce. When it’s acting as the entire backbone and structure of every operation in your business it’s less about “forcing it to do what it shouldn’t” but “it can technically do everything, so let’s make it do everything”

    • Prop@lemmy.worldEnglish
      9·
      1 year ago

      I’ve been involved as a SME as my work transitions over to SF from our custom built Oracle solution. We’ve been at this for 4 years now and I feel like it’s the lack of flexibility, but also just a lot of poor quality work from the 3 companies were used so far. All 3 companies were just using cheap labor from India that genuinely do not understand even the most basic concepts of our existing system/workflow. Overall SF has felt like a “do everything our way or suffer”. And boy oh boy has there been suffering.

      • Boozilla@lemmy.worldEnglish
        1·
        1 year ago

        My friend the Sf consultant complains about that as well. Some of his best colleagues are from India, but they are far less numerous than the cheaper “code camp” guys from there.

        I’m not very knowledgeable about Sf, but it is a little perplexing that companies want to buy it, then modify it to the point that it’s not really Sf anymore. If it doesn’t fit, use something else?

    • reversebananimals@lemmy.worldEnglish
      5·
      1 year ago

      Yes. I have no idea why but I’m completely blocked from archive.ph links due to the captcha. I’m assuming it has something to do with my privacy and cookie settings, but I’m too lazy to figure out the root cause.

      • steve_floof@lemm.eeEnglish
        1·
        1 year ago

        I guess I will read articles about CloudFlare since I can’t read any of the articles people are linking to on Lemmy