• Dasus@lemmy.world
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    3 hours ago

    I explained this to them, they basically said that there was no way they could do that.

    Hahah, they’re actually equipped with RJ45 ports.

    I don’t think they understand that printer can connect itself directly to a network by the sounds of what you’ve been writing. And I don’t believe they’re incapable of understanding it. But it sure fucking felt that way a lot of the time with IT-support, and it wasn’t about me being an autist, as none of those issues affected me in customer service jobs.

    You should just set that up for them, then show how it works and then they’ll go “aaaaaaaaa that’s what you meant with all the annoying rambling phone call and emails I got from you after our last ticket”