bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 4 months agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square176fedilinkarrow-up1928arrow-down16
arrow-up1922arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 4 months agomessage-square176fedilink
minus-squareKrudler@lemmy.worldlinkfedilinkEnglisharrow-up27·4 months agoSo providing NO assistance to customers turned out to be a bad idea? THE MOST UNPREDICTABLE OUTCOME IN THE HISTORY OF CUSTOMER SERVICE!
So providing NO assistance to customers turned out to be a bad idea?
THE MOST UNPREDICTABLE OUTCOME IN THE HISTORY OF CUSTOMER SERVICE!