bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 3 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square180fedilinkarrow-up1910arrow-down16
arrow-up1904arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 3 days agomessage-square180fedilink
minus-squareRedPostItNote@lemmy.worldlinkfedilinkEnglisharrow-up2arrow-down4·2 days agoAI + worker effort is the sweet spot for efficiency and accuracy
minus-squareJhex@lemmy.worldlinkfedilinkEnglisharrow-up9arrow-down1·2 days ago…and it’s only expensive and ruins the environment even faster than our wildest nightmares what you say is true but it’s not a viable business model, which is why AI has been overhyped so much
minus-squareRedPostItNote@lemmy.worldlinkfedilinkEnglisharrow-up1arrow-down2·2 days agoWhat I’m saying is the ONLY viable business model
minus-squareJhex@lemmy.worldlinkfedilinkEnglisharrow-up1arrow-down1·2 days agonot at the current cost or environmental damage
minus-squareCroquette@sh.itjust.workslinkfedilinkEnglisharrow-up8arrow-down1·2 days agoYeah but these pesky workers cut into profits because you have to pay them.
minus-squareMangoCats@feddit.itlinkfedilinkEnglisharrow-up2·2 days agoThey’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.
AI + worker effort is the sweet spot for efficiency and accuracy
…and it’s only expensive and ruins the environment even faster than our wildest nightmares
what you say is true but it’s not a viable business model, which is why AI has been overhyped so much
What I’m saying is the ONLY viable business model
not at the current cost or environmental damage
Yeah but these pesky workers cut into profits because you have to pay them.
They’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.