• rtxn@lemmy.worldEnglish
    7620·
    1 year ago

    Ah yes, the classic “it don’t work, pls fix” issue report.

    • What is the nature of the issue? Is there water pressure? Is the water cold? Does it look/smell/taste contaminated?
    • What is the extent of the issue? Does it only affect a single faucet, multiple faucets, the apartment, or the entire building?
    • When did the issue start? Is it constant or intermittent?
    • Does the cold water present the same issue?
    • (optional) What steps have been taken to remedy the issue?
      • Aceticon@lemmy.world
        12·
        1 year ago

        It boils down to experience with diagnosing that kind of problem when reported by a common person.

        The amateur landlord so common in our age isn’t going to have that experience and unless they work in an area where it’s common to have to diagnose and fix technical problems they’re not going to be used to the kind of sistematic step by step approach used to pin down the exact nature of a problem so will have trouble even improvising it effectivelly.