misk@sopuli.xyz to Technology@lemmy.worldEnglish · 4 days agoTeleperformance Uses AI to ‘Neutralize’ Indian Accents of Agentswww.bloomberg.comexternal-linkmessage-square40fedilinkarrow-up1183arrow-down14file-text
arrow-up1179arrow-down1external-linkTeleperformance Uses AI to ‘Neutralize’ Indian Accents of Agentswww.bloomberg.commisk@sopuli.xyz to Technology@lemmy.worldEnglish · 4 days agomessage-square40fedilinkfile-text
Mirror: https://archive.is/2025.02.27-171118/https://www.bloomberg.com/news/articles/2025-02-27/teleperformance-uses-ai-to-neutralize-workers-indian-accents
minus-squareiAvicenna@lemmy.worldlinkfedilinkEnglisharrow-up5·3 days agonobody can expect malintent from a british gentleman’s or lady’s accent
minus-squareDsklnsadog@lemmy.dbzer0.comlinkfedilinkEnglisharrow-up1·2 days agoIt’s a natural instinct to lower your defenses with someone who speaks like you. That doesn’t mean it’s the right thing to do.
nobody can expect malintent from a british gentleman’s or lady’s accent
It’s a natural instinct to lower your defenses with someone who speaks like you. That doesn’t mean it’s the right thing to do.