• @[email protected]
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    1705 months ago

    I work at a big EU company, MS top partner / strategic account etc. We wanted to implement MS Dynamics CRM in one of our newer business lines, we barely got a reply to our official emails.

    After some informal discussions, we were told that salespeople are now only incentivized to sell Copilot, so they don’t really bother with the rest.

    If MS is overinvesting to ride the AI hype as a middle man, while letting their core business capabilities (Windows and Office) decline, they will be in trouble in the long term.

    • Optional
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      715 months ago

      To be fair, you can be their Platinum Ultra Tier Level Partner or whatever, and they’ll still not reply to you for a week. And when you get the reply it looks like it was written by ChatGPT anyway, and says nothing.

    • @[email protected]
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      495 months ago

      They are purposely enshittifying windows already, they don’t give a shit about making a functional OS anymore and are in the milking their products for all their worth phase and right now Ai is the hot seller.

      Hopefully they will be so shortsighted and suffocate themselves with this Ai hype.

    • Bobby Turkalino
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      165 months ago

      Wow you just shined a ton of light on a problem my company had. We wanted to implement a medical imaging system from one of their subsidiaries, and it took an average of 3 months for the salesperson to respond to EACH of our emails