u/lukmly013 💾 (lemmy.sdf.org)

I like computers, trains, space, radio-related everything and a bunch of other tech related stuff. User of GNU+Linux.
I am also dumb and worthless.
My laptop is ThinkPad L390y running Arch.
I own RTL-SDRv3 and RSP1 clone.

SDF Unix shell username: user224

  • 22 Posts
  • 660 Comments
Joined 2 years ago
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Cake day: June 17th, 2023

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  • If it is a hardware failure, I don’t see why it should be an issue. I know re-installing Windows is something PC repair shops do often, and I don’t see how that’s different from any other OS.

    fault or failure resulting from software

    Unfortunately, that’s quite broad. But it could also just apply for stuff like overclocking or firmware modifications. Or even simpler stuff. I could see someone having DVDs from multiple regions, changing drive region every time until they hit the 5 changes limit, and then trying to claim it for warranty (I’ve had some software on Windows do that automatically…).

    Should I submit it with the Linux installation intact or replace it a fresh install of Windows

    Or if there’s private data, overwrite it with output of /dev/urandom or /dev/zero. blkdiscard might also be your friend since it’s an SSD.

    I am doubtful whether they have experience working on anything other than Windows

    Probably they’ll just test the rest with their own drive or re-install it.

    Or maybe try to ask them how to prepare the device for the warranty claim.