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Joined 2 years ago
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Cake day: June 21st, 2023

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  • There’s a timer that starts on your call to be done within, say, 20 minutes, and to get you the fuck off the phone. The employee is punished if you’re still on the line, so they have zero incentive to keep the call going. Click. Then who wants to call back to another phone tree to complain about… who was it again?

    Protip: take copious notes, and if you are fortunate enough to live in a single-party consent state and are talking to someone who can get results, get a recording.