If I’m honest, I don’t disagree.
I would love for Steam to have **actual competition. Which is difficult, sure, but you could run a slightly less feature-rich store, take less of a cut, and pass the reduction fully on to consumers and you’d be an easy choice for many gamers.
But that’s not what Epic is after. They tried to go hard after the sellers, figuring that if they can corner enough fo the market with exclusives the buyers will have to come. But they underestimated that even their nigh-infinite coffers struggle to keep up with the raw amount of games releasing, and also the unpredictability of the indie market where you can’t really know what to buy as an exclusive.
Nevermind that buying one is a good way to make it forgotten.
So yeah, fully agreed. Compared to Epic, I vastly prefer Steam’s 30% cut. As the consumer I pay the same anyways, and Steam offers lots of stuff for it like forums, a client that boots before the heat death of the universe, in-house streaming, library sharing, cloud sync that sometimes works.
It’s not a hard thing to get. Over the years Valve has had relatively low amount of blunders and for the most part they were of the misjudging customer base kind but ultimately they have been very consumer oriented and have provided great value for the money. From universal refund policy to family sharing and similar. Their service consists of many benefits for the consumer but all of that is charged from the developer. Very hard not to like such approach.
Epic on the other hand did the opposite. They catered to developers and inconvenienced consumers. You get to pay the same price as everywhere but you are forced to get exclusives from them and you don’t get any of the benefits Steam has. Am in fact surprised it gained as much popularity as it did. Goes to show people will sell their own pride for occasional free game you don’t even get to chose.