Taiwan Semiconductor Manufacturing Company (TSMC), one of the world’s largest advanced computer chip manufacturers, continues finding its efforts to get its Arizona facility up and running to be more difficult than it anticipated. The chip maker’s 5nm wafer fab was supposed to go online in 2024 but has faced numerous setbacks and now isn’t expected to begin production until 2025. The trouble the semiconductor has been facing boils down to a key difference between Taiwan and the U.S.: workplace culture. A New York Times report highlights the continuing struggle.

One big problem is that TSMC has been trying to do things the Taiwanese way, even in the U.S. In Taiwan, TSMC is known for extremely rigorous working conditions, including 12-hour work days that extend into the weekends and calling employees into work in the middle of the night for emergencies. TSMC managers in Taiwan are also known to use harsh treatment and threaten workers with being fired for relatively minor failures.

TSMC quickly learned that such practices won’t work in the U.S. Recent reports indicated that the company’s labor force in Arizona is leaving the new plant over these perceived abuses, and TSMC is struggling to fill those vacancies. TSMC is already heavily dependent on employees brought over from Taiwan, with almost half of its current 2,200 employees in Phoenix coming over as Taiwanese transplants.

  • Treczoks@lemmy.world
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    4 months ago

    Just imagine what they would face in Europe, where workers even have rights!

  • Kushan@lemmy.world
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    4 months ago

    This makes me laugh because I work for a UK company that was bought out by an American company, who’s trying to treat the UK staff how they would treat US staff - and it’s not going well.

    Our American colleagues cannot fathom how much time we take off for holidays, especially around Christmas. They also got a shock when doing some recent “restructuring” they couldn’t just fire a bunch of UK folks.

    • teft@lemmy.world
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      4 months ago

      Our American colleagues cannot fathom how much time we take off for holidays

      So many days if it’s like colombia. They have 37 holidays off each year. It’s great but im constantly forgetting which days are festivals so i always end up walking to the store and then returning home dejected because i couldn’t buy my cheese.

  • NeoNachtwaechter@lemmy.world
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    4 months ago

    extremely rigorous working conditions, including 12-hour work days that extend into the weekends and calling employees into work in the middle of the night for emergencies. TSMC managers in Taiwan are also known to use harsh treatment and threaten workers with being fired for relatively minor failures.

    Funny. The same issues that Tesla is experiencing in Germany.

    • RubberDuck@lemmy.world
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      4 months ago

      Yeah… I personally was surprised there are developed nations with a more toxic corpo culture than the US. But apparently the Asian powerhouses are all built on corporate servitude.

      • aidan@lemmy.world
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        4 months ago

        Central/Eastern Europe somewhat does.

        Also, I don’t like how in much of Europe for many jobs you can’t quit at will, you legally have to give notice (and sometimes not a short one).

        • RubberDuck@lemmy.world
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          4 months ago

          At will employment is horse shit. A notice period on a month or 2 months is fine… you agree up front so you know. And your next employer counts this in when hiring. And mostly you have some vacation days you can take to shorten it a bit.

          In the Netherlands a determined contract of a year has no “out” other than an agreement between the 2 parties… otherwise you serve it in full. Which is what you agree to when starting it.

          • aidan@lemmy.world
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            4 months ago

            Agreeing to it doesn’t mean I like it…

            Trapping people in terrible jobs sucks. Especially when it’s considered the legal standard and your contract has to state it’s at will(which might be illegal in some places)

            • RubberDuck@lemmy.world
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              4 months ago

              Such a weird take.

              A month is easily survivable, the snowball of Beiing fired on the spot, having no income, not being able to afford your living expenses, debts, homelessness is not.

              At will employment might be good for a view niche jobs, for most jobs especially the lower paid, it just gives the employer even more power over their employees.

              I’d suggest you take your weird american viewpoint on employment and go away. We like the fact that employees get proper protections against predatory corpos.

              • aidan@lemmy.world
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                4 months ago

                A month is easily survivable

                Depends on the job/employer.

                Furthermore it’s more important when things come up. Say you need to go take care of a relative in an emergency.

                • RubberDuck@lemmy.world
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                  4 months ago

                  Yeah, let’s make all regulations up based on exceptions and edgecases.

                  If something happens and you need space, most EU countries have leave for that, you can also take vacation days (we also get those by law)… or your employer allows you to go.

                  Again, strange corpo way of trying to normalize not having proper contracts and labor protections. You have bought in to the propaganda too much.

                  Probably anti union too, no?

  • Yambu@lemmy.dbzer0.com
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    4 months ago

    Not a surprise given that worker rights are practically non-existant in the East.

    Still wild that TSMC thought they could pull that on western workers. I hope they realize it’s not gonna happen and rethink their processes.

      • Matumb0@lemmy.world
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        4 months ago

        That stuff even happens with UK companies taking over German companies. They think they can just fire the members of the working council, very bad mistake! Remember, if you go to another country, you have to adjust to their law.

    • Etterra@lemmy.world
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      4 months ago

      They’re probably more likely to pack up and leave. Some people are just too stubborn-stupid to adapt.

      • TheStar@lemmy.world
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        4 months ago

        They aren’t stubborn, it’s simply way easier for them to make a profit in Taiwan instead. If ever the workers in Taiwan refused 12 hour shifts then TSMC would see the writing on the wall.

        Something similar happened when Foxconn first opened iPhone in India.

  • jeffw@lemmy.world
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    4 months ago

    Really? Nobody at TSMC thought to google “biggest mistake companies make when opening US plants”? Because this has all happened before

    • rottingleaf@lemmy.world
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      4 months ago

      Because this has all happened before

      Humans generally don’t consider this.

      Specifically East Asian managers, I suppose, think they are the ones who’ll finally do it right and make the serfs grow rice by the schedule and without complaints, and those previous attempts were done by some failures and discards who don’t know how to hammer down nails that go up and so on.

      (Not racist, just joking)

  • Obinice@lemmy.world
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    4 months ago

    perceived abuses

    Way to be passive aggressive, haha. Next they’ll be apologising “we’re sorry you feel that way” :P

  • AgentGrimstone@lemmy.world
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    4 months ago

    I remember watching a documentary a few years ago where this exact situation happened. Chinese company buys American company, tries to establish their work culture and it just doesn’t work.

  • Entropywins@lemmy.world
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    4 months ago

    I work in a fab and it’s pretty industry standard to run 12 hr shifts for operators (3 on 4 off then 4 on 3 off) and if your in engineering or IT be ready to be on call cause they don’t want a 20-100 million+ machine down any longer then absolutely necessary.

      • hardcoreufo@lemmy.world
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        4 months ago

        Honestly once you get used to 12 hour shifts you come to prefer them. You have half the year off before you factor in vacation and sick leave. There is built in overtime every day. The time doesn’t feel much longer than an 8 hour day.

        12 hour night shift was rough. The work hours weren’t bad but it was too hard to get on regular hours on my days off.

      • Entropywins@lemmy.world
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        4 months ago

        My current employer I couldn’t tell you why we don’t have nightshift IT but the last place I was at we had 24hr coverage with me drawing the short straw weekend nights not much fun but the people made it chill

  • bean@lemmy.world
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    4 months ago

    It doesn’t mean that the US factory is any less capable. What needs reworking is meeting the expectation and planning for contingencies. There should be ongoing shifts, specialized teams, rotation, mitigation, etc. I think our output is comparable but it’s done more safely and sustainable over a longer time VS grinding workers to dust and replacing them.

  • wolfylow@lemmy.world
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    4 months ago

    Reminds me of the Netflix show “American Factory” about a Chinese factory opening in the US.

    Quite a fascinating clash of cultures.

  • daddy32@lemmy.world
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    4 months ago

    Same thing happened when Kia entered Europe. Unusually low pay combined with mandatory morning employee marching and exercising in the factory, combined with threats of physical punishment for “under performing” workers.

  • randon31415@lemmy.world
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    4 months ago

    While TSMC is considered by many in Taiwan as the pinnacle of engineering jobs, other companies in Arizona are competing for that labor pool. Intel, in particular, is expanding its Arizona chip factory.

    Ya, so about Intel…