I just wanted to post this here because I want to help you all and hurt gen.xyz as much as possible. I had a .xyz domain through njal.la which I used to host jellyfin, homeassistant, and other basic things for friends and family. My domain recently became inaccessible without any notice. After a while of troubleshooting, I found that it had been reported to xyz as abuse, and they must have done zero investigation whatsoever before serverholding my domain. I thought about opening a ticket with xyz to get my domain back, but realized that I no longer wish to buy from some shitty company that will take down any site without warning. Bought a .com domain since they are somewhat reputable, and I would advise everyone here to never buy a .xyz domain. Angry rant over.
Just wanted to say in case others see this, you can buy a .xyz domain from reputable places (maybe for a higher cost). I believe the OP is talking about the specific site ‘gen.xyz’.
I have an xyz domain with Cloudflare, host many things on it (like Jellyfin), and haven’t had any issues yet.
Edit: as many have pointed out, my understanding of registrars was wrong and gen.xyz actually owns all xyz tlds. Sleep in fear if you own one I suppose
I bought from njal.la. they were almost entirely unhelpful but pointed me to the site for the tld. It appeared through their wording that gen.xyz who owns the xyz tld was responsible for taking the domain down. I bought my new domain through porkbun tho.
That’s not how domains work.