I’ve tried to report the issue to Prusa support but they keeps trying to diagnose it as user error. But at this point I’m at a loss and presume that it’s either a firmware issue or a sensor issue on my unit.

Either way im very disappointed.

And before you ask, this is the opposite side

PXL_20240301_160413072

EDIT: I will note that this print sheet is ruined for my use case, since those patterns will be shown on the underside of my prints. But the print surface still works and can be used without issue… if you ignore the gouges that are being detailed into every print.

    • the16bitgamer@lemmy.worldOP
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      1 year ago

      Living in a 30 year old apartment for 5 years and no way to do repairs. It was liked this when I moved in.

      $1,500 CAD/Month (current market $2000) Welcome to Halifax, NS!

      • Zess@lemmy.world
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        1 year ago

        I’d just shove some wood filler in the gaps to at least have a smooth floor even if it doesn’t look great. I feel like I’d stub my toes on that shit all the time.

        • Chip_Rat@lemmy.world
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          1 year ago

          What op should do is tap/slide the boards all to one end so the gaps all come together as one big gap at the less important side of the room. Maybe there’s a bookcase or tv against that wall so they don’t step there.

        • Grass@sh.itjust.works
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          1 year ago

          No don’t. My parents house came like that when they bought it when I was like 14. The panels continue to slide and crush the filler into dust and the ends also get mashed and delayered. Sometimes big chunks came out to be stepped on like Legos already have the job of doing.

      • GBU_28@lemm.ee
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        1 year ago

        If it’s a floating click together floor…Packing tape.

        Put like 6 layers down long ways on the board with a foot or so sticking up to use as a handle.

        Hold the tape, and kick the tape where it just starts to go up. If done correctly, it will scoot the board along in the direction you kicked. Repeat until gap is now at edge of room, ideally under baseboard and invisible.

        • the16bitgamer@lemmy.worldOP
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          1 year ago

          Wow such a deal! Can me and my 10 other friends live there at the same time? We are all going to Conestoga Collage.

  • dual_sport_dork 🐧🗡️@lemmy.world
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    1 year ago

    I just had to read up on the MK4 because I don’t own one. Apparently this machine uses a load cell on the bed to detect the nozzle touch? That means that to home Z or mesh level the bed, the nozzle has to touch the build surface. This strikes me as a rather bad idea. I can think of tons of situations such as a pointy diamond or ruby nozzle, a very hot nozzle, or a nozzle with hardened crud stuck to it all causing damage to the print sheet, not to mention the potential for damage to the nozzle itself.

    Ideally the nozzle should never, ever touch the print surface. For any reason.

    There’s a purpose behind things like the BL Touch having a soft plastic probe on the end.

    • infinitepcg@lemmy.world
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      1 year ago

      In the cases you describe it should fail by ruining the print, not the build plate though. If there is something between the nozzle and the plate, it will be too far away from it after calibration, not too close.

    • the16bitgamer@lemmy.worldOP
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      1 year ago

      Oh I’ve had my fair share of issues with this. i.e. little specs of the previous print color is stuck on the next print since I missed it during print clean up.

      But if I am honest, for a normal spring steel PEI sheet it’s perfect. And I prefer this to the magnetic solution like on the Mini since it lets me use Garolite/G10.

      I’ve only seen this issue with the satin bed.

    • papalonian@lemmy.world
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      1 year ago

      Hey, just wanna point out that having a touch sensor built into the nozzle is definitely not unheard of, my printer (Neptune 3 from elegoo) uses the same sensor. It’s not the most reliable sensor in the world but it got the job done until I got my BLTouch.

    • Captain Aggravated@sh.itjust.works
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      1 year ago

      They’ve stopped using the PINDA probe?

      That was the best auto bed leveling system I’d seen because it stood half a chance of ever working. The biggest problem I would see out of them was, well…the whole carriage/extruder assembly was designed by a rock chewing moron.

      I used to build and maintain the printers for a little company that 3D printed parts for their products back in the beforetimes, so I’ve had my fair share of Prusas apart. I don’t think I could design a worse mechanism if I tried.

      The extruder mechanism was a demented sandwich of parts that don’t make sense all made in shiny black plastic so it’s hard to see their shapes. You don’t build it up from one side to another, you build it up from the inside out. All the wires are supposed to route through a hole in the back of the carriage, then get pinched between the carriage and the extruder body in a couple channels that bend them at sharp right angles. The whole extruder mechanism is a demented sandwich built up from the inside out that doesn’t let you easily remove and replace any of the working parts. ANY service to the extruder group, be it a new nozzle, a new fan, a new thermistor, is a complete teardown and rebuild, partially because there are no electrical connectors at that end, all the wires are 16 inches long and run all the way back to the main board. And the PINDA probe mount wasn’t a separate bracket that bolts on, it’s a feature of the largest, most central piece of plastic and it’s attached by a thin little shard of plastic that WILL soften and deform in service.

      In the case of a heavily used printer, say for production or a busy prototyping lab, you can’t just have a spare extruder built up ready to bolt on and go. You can’t have a hot end built up on the bench ready to swap in. If one needs maintenance or repair, it will take hours, no matter how minor the job.

      It was like working on a Macbook built by BMW. I didn’t charge enough for my time.

  • Overzeetop@lemmy.world
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    1 year ago

    If this was during an auto level, it’s my humble opinion that this is a manufacturer’s defect in the machine that caused the damage. There should be proper coding to ensure that any increase in sensor pressure by (delta p) halt that machine and that there should be a pressure offset in the sensor such that a loss of signal or anomalous zero reading or lack of reading is done prior to levelling to ensure that a sensor failure has not occurred. My XL freaks out if a fan isn’t spinning at the right speed, so they clearly know that a nominal operational check before the print starts is proper engineering design.

    Of course you won’t get anywhere. Unfortunately, a lot of 3D print failures really are user error so I suspect that’s their default response and it takes them a good deal of proof to push them of that mark.

    • the16bitgamer@lemmy.worldOP
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      1 year ago

      I 100% agree, however I went Prusa for their replacement parts and long term support of said parts. Rather than their quality which outside of the bed levels on uneven surfaces has been good.

      • Overzeetop@lemmy.world
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        1 year ago

        Oh, I didn’t mean to come off as dissing Prusa in general. I ponied up for an XL and it’s night-and-day better than any previous printer I’ve owned.

  • Imgonnatrythis@sh.itjust.works
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    1 year ago

    I’m sorry to hear they aren’t taking this seriously. I have to use a gluestick on all of my prints with my PEI sheet on my Mk4 and I’ve really been excited to try the Satin sheet as I’ve heard it’s an excellent workhorse sheet for the Mk4. I’m just waiting until I need to order some prusament so I can bundle the satin sheet as prusa shipping costs to the US are steep. Hoping there is a firmware fix for this before I proceed.

    • the16bitgamer@lemmy.worldOP
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      1 year ago

      Print sheet works, cosmetically it doesn’t. I sell my prints, and having odd lines is not something I want to sell. I’m just disappointed since there was nothing I can do except watch and kill it as fast as I can.

    • grayman@lemmy.world
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      1 year ago

      Stuff sticks to my pei sheet TOO well. Clean it well… Soap and water with a new clean soft sponge. Get all the glue off and any other gunk and oil. Wipe it dry with a clean towel. Lightly rub it down with isopropyl alcohol. When dry, print on it with nothing on the sheet. I can go like 20 big prints before I have to clean it again.

      • Imgonnatrythis@sh.itjust.works
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        1 year ago

        Yeah I’ve done all the things. Things don’t stick to mine. 1st layer issues. Gluestick works great. Others have reported this issue. I see no disadvantages to the satin sheet. Ive heard nothing but happiness with it. Seems like it should be the default from everything I’ve heard.

  • Mpatch@lemmy.world
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    1 year ago

    Now do it like 5 or 6 more times on the rest of the bed and now it’s textured for extra adhesion.