When it comes to safety culture at Boeing, there is a “disconnect” between senior management and workers, and employees responsible for checking the company’s planes question whether they can raise issues without fear of retaliation, according to a panel of outside experts.
The aviation-industry and government experts also said safety training and procedures at Boeing are constantly changing, leading to confusion among employees.
The comments were contained in a report Monday to the Federal Aviation Administration. Congress ordered the study in 2020, when it passed legislation to reform how the FAA certifies new planes after two deadly crashes involving Boeing 737 Max jetliners.
Safety at Boeing is being re-examined after last month’s blowout of an emergency door panel on an Alaska Airlines Max jet. Accident investigators said in a preliminary report that bolts used to help hold the panel in place were missing after the plane underwent repairs at Boeing’s factory in Renton, Washington.
…has made changes that have reduced the chance of retaliation against employees who report safety problems…
There should be ZERO chances of retaliation. Reporting safety problem should be rewarded. and not just safety problems, any non-conformity must be properly documented and acted on.
This isn’t even just a job standpoint. Retaliation in general can be illegal (well…depending. I know that gets messy) but in an industry like this? holy fuck that should not just be a lawsuit or some shit. That should be straight up fucking jailtime.
This is a huge thing at hospitals. You need a just culture where employees have the psychological safety to report issues otherwise people die.
Entire management team needs to be removed and revamped. Still will take a long time to regain trust.
My friend is an engineer at Boeing and she has had a hell of a time lately due to all the extra work coming through. She’s still being pushed to move forward even if the planes aren’t ready, and the executive team is blaming the engineers. It’s fucking wild.
Quality and safety will always be at odds with the bottom line.
This is the real disconnect. As long as executives’ pay are related to profits or stock prices, they will never make safety the #1 priority.