• Tygr@lemmy.world
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    1 year ago

    As a mortgage lender, welcome to the full transparency world. The only people that complain about it are the people that have a lot to hide.

    When they say “too hard” I hear “will cut into our profits.”

  • BrianTheeBiscuiteer@lemmy.world
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    1 year ago

    I just wish they’d crack down on introductory pricing and the whole “threaten cancellation to get a discount” model. Of all the other services I can think of they’re the only ones (I’m including cable TV since ISPs usually do both) that explicitly give new customers a better deal. I’ve actually known other companies to lower your bill the longer you have their service.

  • AttackBunny@lemmy.world
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    1 year ago

    I have to itemize every invoice, for ever customer. Sometimes 100+ items long, and it’s rarely the same, customer to customer. I’m pretty sure they can figure out how to do it too.