A grieving mother was left distraught by Amazon after a laptop bought to plan her child’s funeral disappeared in an alleged scam – despite the website claiming to protect the purchase with a one-time password.

  • jordanlund@lemmy.world
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    11 months ago

    Not sure what the “scam” here is. Are they saying the delivery person triggered the OTP and walked off with the pacakge?

    Seems like that would be a super easy problem for Amazon to fix.

    • Wermhatswormhat@lemmy.world
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      11 months ago

      I’m feeling the exact same way. This isn’t a scam as much as it is just plain theft. Amazon employees are stealing the packages plain and simple. And I also feel like Amazon doesn’t want to investigate itself and find out that they’ve hired thieves instead of employees.

    • tsonfeir@lemm.ee
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      11 months ago

      I ordered an iPhone from Apple using their new-ish courier service. It’s just a Spark Driver (Walmart). The driver stole it. Apple said “call the police” which, lol, went nowhere.

      • seathru@lemm.ee
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        11 months ago

        Credit card chargebacks are usually much more helpful than the police.

        • tsonfeir@lemm.ee
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          11 months ago

          That’s the road I went down. Sadly, $150 of that was a gift card that is not salvageable. Fucking drivers.

      • andrewta@lemmy.world
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        11 months ago

        This is why I’m so glad I have the ability to go to my cell phone provider store and buy directly there( for cell phones), and best buy for most other electronics. If I have to order I have it sent to the store. Stolen in shipping? Not my problem. Again I’m glad I have that ability.