Hi, as the title says, when streaming to the jellyfin app an a fire TV, the video freezes every two minutes. This happens when direct streaming, so it shouldn’t be a transcoding issue. Useing the website it works just fine. Any idea how I can find out what this is?

Edit: I just noticed, when forcing transcoding by limiting the quality (Bitrate) on the client to lower values, it does not freeze…

  • thelittleblackbird@lemmy.worldEnglish
    7·
    1 year ago

    Hi,

    Every time it happened to me was either transcoding, either a real poor network speed.

    I would double check the transcoding option

      • rambos@lemm.eeEnglish
        3·
        1 year ago

        There is an option to disable transcoding completely, try that. Also check is it working with subtitles disabled.

        I used to have issues sometimes when I had rpi4 as media server

        • momsi@lemmy.worldOPEnglish
          2·
          1 year ago

          tried with transcoding disabled, no joy, still freezes. Subtitles were also disabled, I rarely watch with subtitles. Edit: I just noticed, when forcing transcoding by limiting the quality (Bitrate) on the client to lower values, it does not freeze

    • momsi@lemmy.worldOPEnglish
      1·
      1 year ago

      Bitrate varies, some files work, some don’t. Even in one season of a show episode 1 streams perfectly fine, episode 2 freezes every 2 mins.
      Bitrate of a file is around 8Mbps, local bandwidth is 1Gbps.

  • ssdfsdf3488sd@lemmy.worldEnglish
    2·
    1 year ago

    just fyi, direct streaming isn’t really direct streaming as you may think of it if you have specified samba shares on your nas instead of something on the vm running jellyfin. it will still pull from the nas into jellyfin and then http stream from jellyfin, whihc is super annoying.

  • PlantObserver@lemmy.worldEnglish
    1·
    1 year ago

    Edit: whoops, just realized you said freezing not crashing, and probably have a separate issue. I’ll leave this here in case it helps anyone that finds this thread with crashes a couple minutes into videos.

    Had this issue ages ago, then my dad did too a year later on a different client version. Manually changing the “preferred media player” option fixed it on my firestick 4k, 4k Max, and my dads standard firestick.

    Jellyfin app>settings menu>Playback>Video section>preferred media player>libVLC (in my case, Exoplayer seemed to be causing the crashes approx 2 years ago but you can try both, I just tried exoplayer again and it doesn’t seem to be crashing either when set manually now so it may have been patched)

  • dlpkl@lemmy.worldEnglish
    39·
    1 year ago

    I was having freezing and stuttering issues with the Jellyfin app on androidTV. Eventually I just switched to Plex and Emby and I’ve never had an issue.