• linearchaos@lemmy.world
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    1 year ago

    I always figured it was because they have to pay the 27 reps that call and email me monthly begging to set up a meeting because I looked up their service once several years ago and asked for pricing.

    There’s so much more expensive than the alternatives I really had no choice.

    Oh, you went with Splunk, I see. Well, can I get a meeting with you to explain why we’re so much better and you would be much happier with us.

    No, I’m not going to reinitiate this working completed project and pay three times more for my data munging.

    • DoomBot5@lemmy.world
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      1 year ago

      To be fair, am currently using both tools. DD is so much nicer to use than splunk.

  • DefiantBidet@lemmy.world
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    1 year ago

    Bc when entire infra teams rely on your service to operate, and orgs depend on infra, you can charge for that service bc orgs have to pay it, or degrade to cheaper, less robust alternatives - which do exist

    Best in class cost $$$

    • linearchaos@lemmy.world
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      1 year ago

      They’re pretty good, they’re better, but they’re not that much better than Splunk or Elasticsearch (especially the value with Elasticsearch community) I admit elasticsearch gets pricey if you go corporate.

      But Splunk, they’re like 80% of the product at 20% of the price

  • pl_woah@lemmy.ml
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    1 year ago

    Brand recognition and developer evangelism probably.

    Their competitors are good enough that it’s not worth it unless your org gets serious ™️ about performance or cost savings.

    If you’ve never used any kind of APM or SIEM or uptime monitoring, you’ve got a set of competitors to use first. Crawl before you can walk

    Your bank account will thank you.

  • T4UTV1S@lemmy.world
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    1 year ago

    I just read the article, it’s actually pretty interesting.

    The TL;DR is that there is so much observable data out there (exponentially more than expected), that Datadog, which isn’t optimized to deal with that, caused their prices to need to hike.

    There are two options listed as alternatives:

    1. Self host but it might not be cheaper
    2. Buy into a company that is from the ground up focusing on dealing with that massive amount of data.
    • DefiantBidet@lemmy.world
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      1 year ago

      its an incredibly powerful tool. I’ve seen its usage bloom from simple box health to actually determining cost per month of services. basically going from a “hows our server looking?” to a “we need this tool to achieve our margins”