“‘Someone’ cancelled my family’s flight out of the country at the last second,” Bray posted on Bluesky social media. “We got our boarding passes. We checked our bags. Went through security. Then at our gate our reservation ‘disappeared.’”

I confess that I know nothing about cancelling reservations like this, but who exactly has the power to cancel a reservation after you’ve gone through security, picked up your boarding passes, and checked your bags? Could some rando have called the airline and done it at that point? I would think that the computer would flag the customer service person that the traveler was already checked in and ready to board. But then, maybe I’m giving their systems too much credit.