Airlines will make a record $118 billion in extra fees this year—their websites are designed to get you to pay::Airlines are piling on fees for checked bags, assigned seats, and other extras. Here’s how their websites pressure fliers into paying for them.

  • Veedem@lemmy.world
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    1 year ago

    Recently booked some flights with United. Chose Economy (not Basic). Tried to book row 30 or something around there but they wanted an extra $140 per seat. Said fuck it and booked row 58. Two weeks later got an email letting me know my seats were changed to row 30 at no charge.

    What a scam.

    • LOLjoeWTF@lemmy.world
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      1 year ago

      Yeah, this is a pretty common thing for me as well. I prefer to sit by my wife on long flights (3+ hours) and will usually pay an enormous fee for a damned middle seat. Outside of that, pfft hell no. Then it’s a toss-up whether I get what I want or not. The prices are pretty outrageous considering it costs nothing.

      On exception was flying Lot Airlines to and from Poland. We picked seats together on both flights, and neither selection was honored. That was pretty BS. They couldn’t fix it at the gate because the flight was full and it would be too difficult. 🤦‍♂️

        • LOLjoeWTF@lemmy.world
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          1 year ago

          Hmm. That’s a good point… Book both the aisle and window and hope nobody takes the middle! Depending on the route that’s workable.

          If that doesn’t pan out, I suppose the situation is similar, but I’ll get to make someone a bit happier by swapping, which is also a win.

          Seriously, thank you. I got something out of this.

  • AlmightySnoo 🐢🇮🇱🇺🇦@lemmy.world
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    1 year ago

    Their UX is also incredibly deceptive. I’ve personally seen old folks trying to book on low-cost airline websites and they often believe they have to pay extra to get a seat.

  • ME5SENGER_24@lemm.ee
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    1 year ago

    Micro transactions extend beyond video games and airline companies are the biggest offenders. Flying in the US is a scam and a half. Want a seat? Pay. Want some water? Pay. Pretty soon, want oxygen? PAY!

  • robotopera@sh.itjust.works
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    1 year ago

    You can buy tickets at the ticket counter and they can’t charge all the convenience fees. We’ve gotten tickets for 50% of what they were listed for online. Just go when there isn’t a flight departing and have all your info ready to go. They will not be happy you are there.

    • ReluctantMuskrat@lemmy.world
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      1 year ago

      What fees do you find waived and for what airline? I haven’t noticed TicketMaster-like convenience fees with the ones I fly

      • robotopera@sh.itjust.works
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        1 year ago

        I’ve done it with frontier and spirit. I’m not sure what the specific fees are, but it’s saved me tons of money for the few years I’ve been doing it.

    • spongebue@lemmy.world
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      1 year ago

      Most airlines don’t charge convenience fees. It looks like Spirit does, not surprisingly.

      I worked at an airport for a major airline over a decade ago. IIRC there was a $25 charge for booking at the airport (I can count on one hand how many times people actually showed up for that) and it didn’t give any cheaper fares than online. All we’d do is book in full Y to get the itinerary started, then LA$R on that command line system (how do I still remember that?) to automatically change the fare class to whatever was cheapest available while still following all the fare rules.

      Bonus points for anyone who knows what system we used that LA$R is a thing.

    • Alexstarfire@lemmy.world
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      1 year ago

      I got charged $25 per ticket to check-in at the counter when I lost my phone. If I had known ahead of time I’d have done something else but I didn’t have any spare time at that point.

  • tsonfeir@lemm.ee
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    1 year ago

    Are they extra fees or just the price of the ticket? Southwest charges to board first. Is that a fee or just a better ticket?

    • LufyCZ@lemmy.world
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      1 year ago

      It’s a fee, boarding first isn’t a privilege really, though I understand why it might feel that way to some

      • bitsplease@lemmy.ml
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        1 year ago

        boarding first isn’t a privilege really

        It is on southwest, since there’s no unassigned boarding. I’m a tall dude, and I always pay for early boarding so I can get myself an emergency row seat

        • LufyCZ@lemmy.world
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          1 year ago

          Ah, I’ve never flown without an assigned seat. Can see it making sense in that case

  • BrianTheeBiscuiteer@lemmy.world
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    1 year ago

    Flew AA recently and never again. Upcharge for me and my wife to sit together, upcharge for me and my wife to board at the same time (only one of us is in their “Advantage” program), and checked baggage rules were changed recently so our biggest suitcase is now twice as expensive (being 3in too big).

    • SCB@lemmy.world
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      1 year ago

      Define your terms? Pilot/staff pay, minimization of cost, carbon efficiency, something else? I’ll look it up, based on order of your concern.

      Kind of curious my own self.

      • Doorbook@lemmy.world
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        1 year ago

        Initially I thought I need an airline that help in boycotting Isreal. I figured South Africa, or Ireland might be good. But now, I wonder about the different aspects you mentioned.

        Maybe there is a website that have all these details?

        • SCB@lemmy.world
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          1 year ago

          I’ve been poking around a few minutes and can’t find a centralized website. Honestly, add a ticketing system to a website like that and I’d use it over Priceline etc

    • Pringles@lemm.ee
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      1 year ago

      If we’re not talking about US airlines exclusively, I have very good experiences with Austrian Airlines. Their booking is straightforward, no hidden fees, good service on the airplane. The only issue I can think of is that it can be difficult to get into contact with a person from that airline when flying from a non-Austrian airport, but that is rarely needed anyway. They’re not low-cost though.