I contacted them to find out if my account was hacked and their automated system claimed they have not experienced a breach and then tried to connect me with an actual person.
It’s been a few hours of “waiting for an agent” without progress so I’m giving up for the day. I think 23andme must be very busy with unhappy customers, or is massively understaffed.
I contacted them to find out if my account was hacked and their automated system claimed they have not experienced a breach and then tried to connect me with an actual person.
Verify they’re a person by having them read you the last 4 base pairs of their DNA.
It’s been a few hours of “waiting for an agent” without progress so I’m giving up for the day. I think 23andme must be very busy with unhappy customers, or is massively understaffed.