• fartsparkles@sh.itjust.works
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    1 year ago

    Never re-use a password between services; every password for every system should be unique. Use a “password manager” to help.

    Enable two-factor authentication (2FA) / multi-factor authentication (MFA) on any platform/service you can. It makes logging in a little longer but it makes these kinds of attacks much harder to pull off.

  • ultranaut@lemmy.world
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    1 year ago

    I contacted them to find out if my account was hacked and their automated system claimed they have not experienced a breach and then tried to connect me with an actual person.

    • ultranaut@lemmy.world
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      1 year ago

      It’s been a few hours of “waiting for an agent” without progress so I’m giving up for the day. I think 23andme must be very busy with unhappy customers, or is massively understaffed.

  • ShooBoo@lemmy.world
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    1 year ago

    Perfect example as to why you don’t use the same password for every account you create on the internet. And use the same email address for everything you do. And like to use the same username on every site you sign up for.

      • olympicyes@lemmy.world
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        1 year ago

        I know that’s a joke but even Apple offers that in iCloud. I for sure use different passwords but forget that obscured email is even an option.